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An Easy Way to Say NO to US Clients

Negotiating deadlines, how to say no politely to not totally end communication with US counterparts is an art. This is one of the hot topics that arises in all management seminars I facilitate.    For many Indian professionals, a flat-out NO can feel uncomfortable, disrespectful, or even relationship-ending. Yet, with US counterparts, a vague or […]

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Conversation Tips in Negotiations

Were you recently taken by surprise in what was considered a routine standup meeting to be asked to change the course of what you were working on?  Were you asked to do something that you felt was not so easy to do, not good for the long term outcome of the product or something you […]

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How to Change Behavior When Adapting to A New Culture

If you are wondering how to change behavior when adapting to a new culture, creating a culture shock relief plan is only a part of the solution to some aspects of culture shock. When we adapt to new cultures, we are challenged to adapt new thoughts and behaviors. It can be, and often is, quite […]

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Cross Culture Training Programs in Kerala, India

Cross-Cultural Training Programs in Kerala, India  See our most up-to-date case study portfolio from 2011-present. See our most recent updates in 2026 on LinkedIn. To work with us today, contact us here. 2013 was an exciting year. I met so many interesting and inspiring people, was able to learn more about Indian business, and saw the interiors […]

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India & USA: Days Off in 2014

Do you work between the US and India? Would you like to keep track of the holidays between these two countries? Of course Indian holidays vary widely from region to region and state to state, unlike in the US where they are more or less standardized from sea to shining sea. That being said, the […]

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Successful Conversations in US English

Trying to manifest successful conversations in US English with your American clients? In this blog, I share top strategies and tips I have delivered in training programs to Indian professionals working on virtual teams with US Americans. I hope these strategies help you to take your conversations, fluency and confidence to the next level!  Top […]

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Why Do Americans Expect us to ask Questions?

This is a hot topic in my coaching engagements and management seminars. I am often assigned to work with up and coming managers and even seasoned managers with 5-20 years of experience to help them “take initiative” and “ask questions.” When we start the sessions, I am often asked, “Why do Americans expect us to […]

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Hari’s Coaching Success Story

Today, one of my first clients in India (from 2011) will share his personal coaching success story. Hari’s Coaching Success Story Since knowing Jennifer, my main achievements have been:  Speaking at several events, including Open Source India and Bar Camp Kerala  Writing articles for the reputed Australian based site, Sitepoint (among others)  Compiling a book […]

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Thanksgiving: The US Harvest Festival

The fourth Thursday of every November is Thanksgiving, the US Harvest Festival. Thanksgiving is a harvest festival (similar to Pongal or Onam in India). It commemorates the day the Native Americans and Pilgrims befriended each other and shared their first feast together near to Plymouth Rock in the state of Massachusetts.  Typically most Americans have […]

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Jennifer Kumar in Malayalam Magazine Vanitha

English translation the article that appeared in the Malayalam magazine, Vanitha in 2013. Read the Malayalam version here at the end of this page.    Every Onam brings fond memories of banana chips, feasts and floral arrangements (pookkalams) for Jennifer. Jennifer Kumar, who is a native of the US, eagerly awaits the festival of Onam every year just like […]

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