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November 23, 2019

Doing Business with India Seminar at World Trade Center Utah (Nov. 2019)

While I had been preparing to attend this event since it's originally scheduled date back in July, the morning of this event was quite hectic for me as I had meetings with clients in India and also signed up to attend an online program. While the event started at 9am MST, and I had woke up at 5am, the three and half hours before I was to leave passed by like lightening. When I realized it was time to go, I barely had time to get ready. I had initially wanted to wear a sari, but did not have the time for that, so instead wore a long top that my sister in law got me from India with leggings and professional looking boots. Though it was cold out, I did not take a coat because I was gonna jump in an Uber and go. Fortunately, as we live in downtown Salt Lake City, an Uber ride would only take about 5 minutes if all the planets aligned! And, fortunately, they did. My Uber came within 2 minutes of requesting it, and the ride took about 3-4 minutes. Funny enough, the Uber driver's name was Van and he drove a Chevy Silverado. It was the first time I ever been in a truck like that. It was pretty cool...and very spacious inside. It felt just like a car. When I commented to Van about that... he said, "See with me, you get both a Van and a truck!!" Ha ha! He was an interesting and humorous guy.

Business in India Summit. Utah

When I entered the venue location at 111 South Main in Salt Lake City and asked for the way to the Tanner Room, I was sure the event had already started as I entered the building at 9am on the dot. But, fortunately, when I entered, the networking and chit chat was still going on (one thing I have noticed in Salt Lake City is that the networking portion of an event tends to happen before the event, with little opportunity to network after the event, another reason I was upset to be running 'late'). Since I was thinking the event would start soon, I thought of talking to the person closest to the door who was not in a big group (as most people were standing in groups of 5-6 people). By the luck of the draw, it turns out the first person I talked to was one of the keynote panelists- Ambassador Sanjay Panda, Consul General of India based in San Francisco and his friend who was hosting him in Salt Lake City. What a coincidence! Maybe it was good I was running late! When I was talking with Ambassador Panda, I asked him where he was from in India. He said, "The eastern part..." When I answered with, "Is that near Calcutta or the state of West Bengal..." He shockingly responded with, "You know the geography of India!? Actually, no, but a little south of there..." To that I asked, "Odisha.. Orissa?" He was impressed that I knew the places and then asked me about how I knew this.. I was able to spend a little time with him and also learn a little about him as well. We actually got to speak for about 10 minutes. As few other audience members came to speak with him, I offered my business card, to which he handed me his, saying, "I am running out... I like it when people take a photo of my card, so I can carry fewer..." I took him up on this offer as we were finishing our conversation. I had put his card on the table, and took a photo of it, handing it back to him. He seemed pretty happy about that! 

As it was about 9:15 at this time, I was thinking the event would start anytime, so I decided again to talk to someone who was standing alone. There was a man standing next to the coffee table sipping coffee. I decided to introduce myself to him. It turns out this man, Gary Wood, Director of International Solutions, had spent quite a bit of time on my website the night before. So, we spent some time talking about each other's work. We only had about three minutes before the event host announced the event was to start.

The first part of the event was a panel discussion introducing the audience to business in India with Mr. Panda and Dr. Mukesh Aghi the CEO of USISPF (US-India Strategic Partnership Forum). The conversation was kicked off by Mr. Panda as seen below in the short clip. 

During this talk, it was also mentioned how the state of Rajasthan in India has recently signed an MOU with Utah in the Energy Sector. I wasn't too surprised to hear about this in a way as there is a wind farm in Central Utah (Spanish Fork Canyon Windmill Farm) with turbines made by Suzlon (a company based in Pune, India, state of Maharashtra). We have personally been by this wind farm many times as it is on route from Salt Lake City to Moab on route 6. 

During his talk, Mr. Panda commented that the gems of Southern Utah need more visibility to people from India or of Indian origin. Interestingly, enough the previous week, the local radio station KSL reported on "Record breaking year for Utah’s tourism industry," where it was mentioned that as far as international tourists are concerned, Utah would like to tempt more Indian tourists to come to Utah: 

The state is getting a lot of visitors from Canada, Europe and especially China.  However, Varela says there’s another market they want to tap into.  They’re trying to lure in tourists from India.  
Varela says, “They like to travel as families.  They like to have adventures.  Most importantly, they travel off-season. (source
After Mr. Panda and Mr. Aghi wrapped up the opening of the program the remainder of the panel took their seats at the table- Vishesh Puvadi (HSBC), Chris Shurain (Utah Regional Investment Fund), Anshul Jain, Dominic Thomas, and Troy (sorry, I did not get his last name, he was sitting in for Will James of BKD). 

World Trade Center, Utah
The event was packed! Standing room only!
One of the interesting excerpts of this conversation was on ways foreigners or expats coming to India can structure a business.

There are several ways to set up a business entity in India if you are entering from outside the country: 
  1. Merger and Acquisition (least control) 
  2. Joint Venture (share control) 
  3. Division of foreign company (full control, but least local knowledge, start from scratch)
Filing Types: 
  1. A separate legal entity (branch or liaison office) - May need approval from RBI  
  2. Private Limited (Authentic Journeys, the business behind this blog is registered as a Private Limited in India and an LLC in Utah.)
Listen to the clip more for more information. 

A few interesting points mentioned by Dominic Thomas of Sarva Consulting (that are not in the clip) were: 

  1. 50% of new patents inIndia come from US companies in India as their R&D sectors are based in India. Basing it in India saves on labor costs, as well as helping to improve turn around time as while the US sleeps, India works, and while India sleeps, India works.
  2. India is the home of frugal innovation. This is one of the strengths of working with India as Indian tend to work in smaller budgets with excellent results. (The Hindi term for this, which was not mentioned is jugaad.) 
After this panel discussion completed, the audience only had about 5 minutes to network because the panelists were to be whisked off to another event, to which the audience could not attend. Fortunately, I had a moment to introduce myself to Dominic. I had a feeling he may originally be from Kerala, so I jolted up to the panel to introduce myself and find out about his native place. First I had happened to ask where he was from... missing the word "native place," so he answered with Mumbai as that's where he grew up... so I realized I had to ask the question using the phrase "native place," to which he was surprised I knew this Indian English term. I noted I have lived in India for close to 10 years. After a series of what Americans would consider very intrusive questions, I found out his native place is literally in the backyard of where I lived and worked in Kerala [as an expat]! He was so shocked and happy, he reached out to hug me! It was kind of an interesting interaction because of cross-cultural code switching. I don't normally expect Indians to hug.. but of course he has been back and forth between the US and India, so maybe he's more comfortable with the US interaction. Or, maybe there are other reasons! Anyhow, it was a great experience. I hope to meet him and his colleague, Steve, again.

After speaking with Dominic, the panelists left the room very quickly to go to their next event. As there were a few more people in the room, I went to talk the few remaining individuals. I ended up speaking with ranchers from Montana, a professor at Salt Lake Community College, some Indian hoteliers from Nevada (near Las Vegas), and an Indian businessman who runs a pharmaceutical company in New Jersey. There was another lady who came from Delaware for the event, as well. I was surprised that so many people attended this event from so far away! 

Soon, everyone left this room, so I did as well. I went down to the lobby thinking to go back home. Some of the hoteliers entered the lobby, so I asked one of them to take the photo of me you see in this post. I sat and spent about 20 minutes talking with them until I called an Uber. It was really an interesting event, where I got to learn some new things and meet some interesting people.

Jennifer Kumar, Authentic Journeys, Kerala & Utah

Author of this post, Jennifer Kumar is an American who has lived in India for 10 years over the last 20 years. She has earned a Master's in India and also started a business in Kochi, India. Her business, Authentic Journeys is registered in Utah and Kerala (India). She helps people like you to build context to doing business between the US and India. She has run expat preparation sessions for expats moving between both countries, business people considering opening business in both countries, those on sales teams, and those working on established virtual teams. Feel free to get in touch with us to learn more. 

Note: The mention of individual's names and company names is purely for narration purposes only. Authentic Journeys is not endorsing any entity mentioned on this page, does Authentic Journeys have any partnership with any person or brand mentioned on this page, nor is Authentic Journeys earning any ad revenue from mentioning them.

October 29, 2019

How November Time Change Impacts Meetings Between India and the USA

In the fall, on the first Sunday of November, most Americans "gain an hour." If you work with Americans from India, your meeting times will be moved ahead for one hour. Although your US client will be meeting you at 9am EST before or after the end of daylight saving time, you will feel a time change as the clocks don't change in India.  

For instance, if you normally meet your US client at 6:30pm IST, after "fall back," you will be meeting that same client at 7:30pm. For a clearer picture, the below details examples of the time change in each US continental time zone compared against the static time in India.

(Note, below Daylight Saving Time is abbreviated as DST.)

Example: EST (Eastern Time Zone) to IST (Indian Standard Time)
Example Cities: New York, Boston, Washington D.C., Atlanta

Time Period ---> US Time (EST) ---> India Time ---> Time Difference
During DST   --->   9am               --->   6:30pm    --->   +9.5 hours
End of DST   --->   9am               --->   7:30pm    --->    +10.5 hours
*Take note, some parts of Indiana do not change their time.

Example: CST (Central Time Zone) to IST (Indian Standard Time)
Example Cities: Chicago, Dallas, Minneapolis, Kansas City

Time Period ---> US Time (CST) ---> India Time ---> Time Difference
During DST   --->   9am               --->   7:30pm    --->   +9.5 hours
End of DST   --->   9am               --->   8:30pm    --->    +10.5 hours

Example: MST (Mountain Time Zone) to IST (Indian Standard Time)
Example Cities: Denver, Salt Lake City, Phoenix*

Time Period ---> US Time (MST) ---> India Time ---> Time Difference
During DST   --->   9am               --->   8:30pm    --->   +9.5 hours
End of DST   --->   9am               --->   9:30pm    --->    +10.5 hours
*Some areas of Arizona do not change clocks for daylight savings time. Native American reservation areas do change their clocks for daylight saving time.

Example: PST (Pacific Time Zone) to IST (Indian Standard Time)
Example Cities: Los Angeles, Seattle, Las Vegas, Portland

Time Period ---> US Time (PST) ---> India Time ---> Time Difference
During DST   --->   9am               --->   9:30pm    --->   +9.5 hours
End of DST   --->   9am               --->   10:30pm    --->    +10.5 hours

How Do I Know I Have the Right Time?
  • Use your computer
    Set two (or more clocks) on your computer tuned to the times of the locations where the meetings are taking place.
    I often use this website to find suitable meeting times for my international clients.
  • Use Google
    Type "Time in (City Name)" into Google Search to find the current time. For example, here is the search for "Time in New York."
  • Computer Calendar Set the time zones in your e-mail program appropriately. Especially when the US side sets the meeting and sends you a reminder, it should come to your inbox or be listed on your calendar in your local time.

When is Fall Back?
Clocks are turned back one hour on the first Sunday of November. Here are the dates for the next few years: 

When in November 2022 do Americans turn the clock back one hour? Nov. 5, 20122
What date do we switch the clocks in Fall 2021? Nov. 7, 2021
When does Daylight Saving Time end in 2020? Nov. 1, 2020
When do we turn the clocks back in 2019? Nov. 3, 2019 
When is fall back in 2018? Nov. 4, 2018 

Need Help Coordinating Meetings?Author, Jennifer Kumar works with your virtual teams to improve communication, productivity, cultural understanding and project management across global borders. Contact us for more information

August 28, 2019

Labor Day Small Talk: Dos and Don'ts With US Counterparts

Where as most countries in the world commemorate Labour Day (UK Spelling) on May 1, we, in the US commemorate the day on the first Monday of September (In 2019, the date will be Sept. 2). While this day is not really used to historically commemorate the true meaning of the day anymore, many in the US see Labor Day (US Spelling) as the unofficial last weekend of summer (Conversely, Memorial Day, the last Monday of May, is seen as the kickoff of summer holidays.). 

When working on a global team with US Americans, it makes sense to make small talk around some of the hot topics of the season. Some of those topics are listed below. 

Mesa Arch, Canyonlands, at Sunrise (Photo: Krishna Kumar)
Mesa Arch, Canyonlands, at Sunrise (Photo: Krishna Kumar)

Last Summer Hoo-Haa
Hoo-ha is a slang word meaning 'fuss.' In this case, it means the last fun outing of summer. While school and college students across the US have started going back to school since the second week of August, not all schools are back in session  yet. By two or three days after Labor Day, all students across the country should be back to class. So, for some families, this is considered the last summer holiday or long weekend. For those families living in school districts that are starting a few days after Labor Day, they may decide to take a longer vacation, maybe starting the week before. So, some of your colleagues may take an extended holiday this time of the year.

Is it acceptable to talk about holiday plans with Americans?

Sure, if we talk about it in a general way, Americans are happy to talk about their holiday plans. If you're just starting off a relationship with a US counterpart, do not add relationships into questions. Keep questions general. For example:
Don't: Will you be going away for the long weekend with your wife and kids? 
Do: Do you have any plans for the long weekend

Feel free to ask general follow up questions after they return from their vacation.

Don't: How did your kids like the Labor Day weekend trip? (You can ask this IF your colleague started the conversation and talked about his/her children in advance.)
Do: How was the outing last weekend?

Can I ask about prices of things?
In general, we do not talk about prices of things with our US counterparts. However, talking about, or better yet, complaining about, gas prices seems to be something most people talk about. 

Typically, gas prices are high for Labor Day because people tend to be on the roads. However, this year, in 2019, news outlets claim Labor Day weekend gas prices will be lower than usual, but may increase after the holiday depending on how the hurricane season pans out. In the video below, the commentator says the gas prices will be cheaper by about a quarter. A quarter is 25 cents. Learn more about American money and coins here.

Small Talk Do's and Don'ts:
Typically, when it comes to talking about prices of things, as noted earlier, we don't tend to ask directly about it unless we are comfortable with that person. Else, I'd typically wait to see if they broach the topic first, then talk about it generally, maybe in terms of news stories. I wouldn't ask them about gas prices in terms of their personal budget, for example. 

Don't: I heard gas prices can be high for Labor Day weekend. What do you typically budget for gas on your trips?
Do: Earlier, you mentioned about gas prices. Yeah, I heard gas prices can be increased for holiday weekends in the US. What do you think about that?

Traffic and Driving 
If your colleague is driving any distance and leaving from any metro area in the US, it's highly likely they will get caught in a traffic snarl on the way out of town or the way back. While most people look forward to getting to their destination and relaxing or enjoying, not everyone would enjoy the traffic jams on the way out or way back home. We can talk about this with colleagues, or possible routes they may take to avoid those congested areas.

Small Talk Do's and Don'ts: 
Here are a list of questions you CAN ask: 
When do you plan to leave? I heard that traffic can be crazy when leaving big cities on holiday weekends.
I heard that there are usually a lot of traffic jams when people leave on holiday weekends. Do you have any special routes you take to avoid traffic jams?
Oh, you are leaving on Saturday morning instead of Friday night? That sounds good, as I heard that traffic can get back up for hours if leaving the Friday of the long holiday weekend! 
It's nice you will be going out with your family this weekend? Who usually does most of the driving? 

Where to go and what to do 
Of course, if your colleague is going out of town for the weekend, it's completely OK to ask them what they are doing or where they are going in general terms. Here are some pictures of a few things my husband and I have done the last few years during Labor Day weekend in Utah.

In September 2017, when we stayed in Moab, Utah, we stayed in an RV and not a hotel. If you go to Moab, you can find this on Airbnb under FUNSTAYS. We highly recommend them. We have stayed in three different RVs they rent. They are fully furnished, even with kitchenware so you can cook your own meals.

Staying in an RV - Labor Day Weekend in the US

Staying in an RV - Labor Day Weekend in the US

Staying in an RV - Labor Day Weekend in the US

Staying in an RV - Labor Day Weekend in the US

Author, Jennifer, and husband outside Moab, enjoying the red rocks!

We have made Moab, Utah our go to place for the last few years for Labor Day weekend due to the Moab Music Hike. This is a very unique experience where concert goers meet at the local school in Moab, get on a bus, go to an undisclosed location, take an easy less than mile hike into a desert amphitheater and listen to live classical music. I also recommend this experience. All proceeds to go music education in the area.

Check out the site for the Moab Music Festival. Purchase your tickets as soon as they go on sale in April to secure your spots! 

Moab Music Festival - Music Hike 2017

Moab Music Festival- Music Hike 2018

Note: Some Americans do not want to go anywhere, and just prefer to stay home and do yard work, home improvement projects, or just relax. Some who stay home and just relax may call that a 'staycation.'

Small Talk Do's and Don'ts: 
Don'ts: Where are you going with your family on Labor Day weekend?
Do: Doing anything fun or going anywhere for Labor Day?
Do: What do you normally do on Labor Day?

What do you plan on doing for the Labor Day weekend? What tips do you have to help others with their Labor Day weekend travel planning? 

Jennifer Kumar, author of this post, has lived in India for about 10 years. She provided coaching and training to your offshore teams to build effective working relationships across global borders. See our programs on virtual meeting management and personal coaching to build consultative and communication skills for English as Second Language speakers working on development teams interacting with native English speakers.

Related Posts: 

August 6, 2019

A Disruptive Idea in the Sharing Economy

Would you be interested in pooling your money with your friends and family to save money on everyday services like cell phone plans, online subscriptions, dog walking, lawn mowing or other services?

If you could do this, you would not only be able to reduce your reoccurring expenses, but possibly be able purchase services and luxuries you may not typically be able to afford. Does this sound tempting to you?

Getting IN the Bubble has Benefits
In the burgeoning sharing economy, the yet to launch app, Bublenet is stepping in to provide a platform to make these kinds of financial transactions easier to manage. According to Muthukumar, the CEO of Bublenet, Millenials, immigrants, students and other groups are already part of this informal ecosystem. Bublenet will provide an app to make this process easier for these individuals to share payments among themselves, regardless of how far away they live from each other (within the US).

The idea behind this is that when individuals buy a service, it is more expensive than if a group could get together and potentially purchase the service in bulk, reducing the rate. The most well known example of this that is already somewhat common place, is purchasing mobile phone plans and sharing the cost among friends (the other examples listed above will come with time). For those already participating in this, they could use the app to connect with others whom they already know and trust. The group leader would use the platform to collect each individual’s portion of the bill, transfer the money from the app to their personal bank account, then personally pay for the service outside of the scope of the app.

In the initial stages, Bublenet will only bring together known individuals to use the platform to collaborate, collect and manage payments within the group, free of cost. In future roll-outs, Bublenet will connect groups directly to service providers, with lists of deals and promotions groups can sign up for through the app, eventually also using the platform to pay the service provider directly. In future stages of the app’s development, groups will be required to pay a low yearly subscription fee (the current estimate is USD $1 per month per group). This makes this app different from others that appear to be similar, because Bublenet is not meant for a one time sharing of expenses, but an ongoing, possibly monthly sharing of expenses. 

See Muthu pitching Bublenet at 1 Million Cups &
Sustainable Startupss in Salt Lake City, Utah

Bubble Net to Bublenet?
So, how did this app get it’s name? Muthu and his partner Gopi really enjoy going whale watching in Alaska. When watching humpback whales, one can view a unique feeding pattern called bubble-net feeding. In this process, humpbacks which are usually solitary feeders, come together as groups to catch more fish in a shorter period of time. One can say a similar concept can be applied to how people typically purchase services, and if they are then bought together as a group, possibly it will be easier to consume more in a short period of time with less effort (and less cash). One may then wonder why is Bublenet spelled as “buble” and not “bubble.” Well, we can simply blame the fact that the domain of bubblenet was already taken. In lieu of that, “bubble” was changed to “buble.”

Getting Out of the Bubble Has Benefits, Too
When I spoke at more length with Muthu, I asked him about his experience in the startup ecosystem in the US and any advice he may have for any other newcomers to the US about starting up something in the US. Muthu notes that especially in Utah and in Salt Lake City, he finds the startup community to be very vibrant and extremely helpful to one another. He utilizes space in the coworking space kiln. He says that kiln holds a wide variety of events that support startups and also provide for networking and even a platform for pitching and possibly getting funding. He says that to be successful in the US, it’s important to actually come out of one’s bubble and talk to others. He feels that some newcomers to the US can be shy and stick with those they are familiar with, usually sticking with the bubble of others from their own community ‘back home.’ Especially for those newcomers in the US, who do want to startup a company or become an entrepreneur, Muthu stresses the importance of getting out of your comfort zone and talking to a lot of different kinds of people. He believes in networking and meeting a wide range of people as a key to success and learning. In the US it’s not about what or who you are (your status, per se) but it’s about who you know. The stronger your network is, the stronger and more confident you will become.

It is with this continued momentum Bublenet will move forward. To keep up with the latest developments with Bublenet, check out their website at 

Keywords: Money saving tips, FinTech, Save by Sharing, Group Sharing Service, Sharing Social Commerce, Sharing Economy, Peer to Peer

July 21, 2019

English Phrases to use in Client Demos and Meetings

Let’s think of phrases and conversational connectors you can use to make your client demos more interesting to your clients and participants (and yourself!). While it’s important to showcase your technical expertise, sticking only to the technical aspects can be dry and boring to your listeners, especially if they aren’t technical (like me!), but, even if they are technical. 

Benefits of using phrases:
  • Makes the presentation more interactional, conversational and “alive”
  • If you are a fast speaker, these phrases will naturally help the conversation “slow down
  • Improve rapport with clients
  • Boosts your confidence
  • Boosts client’s confidence in you, your team, your company
  • Increases customer service and makes the client feel good, too
Places to use phrases:
  1. At the beginning (introduce yourself and/or the topic, reason for demo)
  2. At the beginning and end of each section of the demo
  3. During each section – aiding the listeners to understand your navigation on the screen
  4. To summarize/wrap up
  5. Questions and Feedback
  6. Small Talk/End of the demo

Examples of Phrases
This list is meant to be a start of creating your own list. It is not exhaustive. Note, I have tried to adapt the phrases into a technical discussion. I am not technical, so excuse the mistakes in the technical parts. Please feel free to adapt those terms accordingly.

1. Beginning of a Demo
  • Hello, (name), we are on the call today to discuss the updated features of the app as discussed in our last stand up meeting.
  • Good morning. As we get closer to deployment, we want to demo a few features we have made easier to use after we fixed a few bugs recently.

2. Beginning or End of a Section
  • Let’s now take a look at the log in feature of this app….. here you can see where we log in, enter the passwords and find the lost password link. I’ll walk you through how this works, and the security features we have installed based on your inputs.
  • As we wrap up this section on the payment gateway, I know your team had some concerns about security. With the updated we have installed, we trust you would feel more comfortable. What are some of the thoughts or feedback you have after seeing these new features?
Note: When asking a question to the group or asking for feedback, wait for about 20-30 seconds for an answer. These 20-30 seconds will feel like an eternity. After this 20-30 seconds, you could say, “I know there’s a lot to think of here.. I’ll wait a few more seconds to see if anyone would like to add or ask anything before going on to the next section.”

Assure you start a log of commonly asked questions and answers you can refer to, especially useful for topics you frequently demo.

During Each Section
While many of your meeting participants may be seeing the screen as you navigate it, some may not, or some may find it hard to see the mouse/cursor depending on their age/eyesight and how the cursor shows up on the screen. Try to narrate in such a way that even those that may be only listening to the demo on the run (on the way to work, or in a place they can’t watch the screen or are using a mobile to participate in the meeting and not a laptop), they can follow without seeing the screen.
  • As I mouse over each of the menu options, you will be able to see how the color changes from green to blue. These colors were chosen based on your inputs in our last meeting. Looking at the options in the tracker section of the app, when we click on the tracker for X feature, there will be a popup that will show the information the student will need to pay their tuition for the current semester. They can touch anywhere outside of the popup on the screen to close that pop up. (Note, instead of saying ‘user’ try to use the title of the type of person using the app- such as ‘student,’ ‘customer,’ ‘guest,’ or any other term as identified by your client and their business. Try always to talk in the client’s language wherever and whenever you can.

To summarize/wrap up

  • “We have now reviewed all the updates for this demo, which include….”
  • “While this has been a short demo, we have covered a lot of ground today, including….”

Questions and Feedback
  • “Now that we’ve gone through all the updates and summaries of today’s discussions, does anyone have anything to add or ask as we come to a close today?”
  • “While today’s demo was pretty straightforward, I just wanted to assure if anyone has anything else to add or if anyone has any questions that I could address as we wrap up today…”

Small Talk/End of the demo
  • Thank you everyone for attending the demo today. I know it’s a busy time of the year for your team. This project is just as important for us as it is for you to get it out on time. We appreciate your time today. (Note: One can never say "thank you" enough to a US American.)
  • Let’s wrap up today! I know our next demo will be in about three weeks, I see it on the calendar for (date…). Until then, what is everyone up to for this weekend?

The English phrases shared in this post should be a good start to helping you make your demos more interactive with your clients. Of course, many of these phrases would require some adapting depending on your particular situation. Feel free to get in touch with us to help you or your team to improve your presentation skills in stand up meetings, demos and other stakeholder related meetings. We specialize in helping your offshore development teams provide outstanding client facing and customer service skills to your foreign clients and virtual team members, particularly in the US.

Related Posts:
Spoken English Tips: Moving from Small Talk to Business Talk 
Tips for being crisp, yet detailed in English 
We Delivered On-Time to the Americans: They Did Not Seem Happy- Why?  

Authentic Journeys: Bridging Culture on Virtual Teams

We help build effective, culturally competent global teams with focus on the cultures of the USA and India. Jennifer Kumar, Managing Director, an American citizen, has almost 10 years experience living, studying and working (owning a business) in India. Authentic Journeys Consultancy is registered as a Private Limited in India (Kerala) and an LLC in the USA (Salt Lake City, Utah). We provide onsite and live-online instructor-led courses, facilitation and corporate coaching.