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Lessons on Giving Feedback and Motivation to Teams in India

I was taken aback when a manager in India shared this strategy on feedback and motivation with me: “Training our employees like that won’t work. You have to be more strict with them. If they make a mistake, point it out! Point out their faults publicly to make them ashamed so they will improve.”  Certainly, […]

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4 Good Things About Working in Kerala, India

To say I have flawlessly adjusted to the work culture in Kerala since my first assignment in July 2011 would be a lie. To say I have completely adjusted after five years, is also not a complete truth. That being said, there are definitely a few things that I really like about the work culture […]

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5 Tips To Encourage Offshore to Acknowledge Emails

Sometimes getting acknowledgement of emails from offshore Indian teams can be problematic. If you are facing this problem, here are a few tips that can help you get the acknowledgements you seek:  5 Tips To Encourage Offshore to Acknowledge Emails Close the email with this statement “Kindly respond to this email within 24 hours to […]

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When Yes Doesn’t Mean Yes, I Agree or I Understand

There can be times when yes doesn’t mean yes. Sounds strange to most US Americans, but when working with colleagues from India, yes may not always mean yes, I agree, I understand, or I will do it.   Recently, in a cross cultural training with American colleagues and Indian offshore team members, one of the […]

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