Leading Sales Calls with US Clients: Best Practices
Let’s talk about best practices in leading sales calls with US clients that improve credibility, clarity, and momentum in conversations. Leading sales calls with US clients is both a communication skill and a cross‑cultural practice. Indian business development professionals bring tremendous strengths to these conversations—clarity, preparation, and India’s deep multicultural fluency. When these strengths meet […]
Effective Status Updates for Dev Teams
Imagine you’re halfway through a sprint, and your U.S. project manager asks for a quick status update. You know the work is progressing, but you’re unsure how much detail to share — or how to frame it so it’s clear, concise, and impactful. This is where effective status updates for dev teams become essential. It’s […]
What makes a good status update?
Have you wondered what makes a good status update? Take a look at our program that has helped development teams outside of the US exhibit leadership presence with their US stakeholders. Deliver Impressive Status Updates Program Schedule: An 8 – 13 hour course. Up to 8 Participants. Location: Online Meeting RoomFacilitator: Jennifer Kumar (learn more about […]
Building Trust & Good Relationships with US Clients
Is your software team based in India? (Or outside of the US?) Do you work with US Clients from offshore or as an expat in the US? Are you looking for tips and strategies for building trust & good relationships with US Clients? If you are wondering how your team can better connect […]
Convince US Clients With Ease
How can we convince our US clients about project deliverables and change requests? This is a very common question asked by many teams we have coached in India. If Americans love to save two things, those are time and money. To negotiate and to convince an American is to appeal to their love of saving time, […]
Do’s and Don’ts for Sales Calls With US Americans
What Words or Phrases Should We Avoid on Sales Calls With Americans — and What Can We Say Instead? Professionals in India often ask me how certain phrases sound to American clients, especially on sales or service calls. Small shifts in tone and wording can make a big difference in how your message is received. […]
21 Ways To Impress American Clients
After attending the U.S. business culture training – Virtual Meetings that Impress American Clients & Get Work Done or Managing Client Relationships, participants noted these 21 ways they improved their client facing meeting skills. Following the 21 pointers, take a look at the planning boards we use to conduct the sessions. How To Build Better Relationships […]
Preferring Start Ups in India over the Big 10 IT Service Providers
Anyone who has heard anything about the Indian IT outsourcing world has heard of the big 10 IT outsourcers which include high stakes players such as Tata Consultancy Services (TCS), Accenture, Wipro, Cognizant, and Infosys. A recent Business Standard article, Indian IT firms face uphill task for new contracts up for rebid, also reflected on […]
Build US Client Base (For Companies in India)
“Americans are more willing to take risks, more open to new ideas and may be willing to spend more money than in other markets.” Said by a CEO of a startup company in India, these are some of the reasons Indians prefer to do business with Americans over Canadians and even Europeans. Let’s take a […]
Avoid Mistakes in Providing Good Service to US Clients & Customers
In driving transformation for US stakeholders while working in a Global Capability Center, it’s essential avoid mistakes in providing good service when working across cultures. In this blog (and in the accompanying video) we will highlight best practices in working with US Americans, especially when you have never been to the US and lack the […]
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February 27, 2021 -
Building Trust & Good Relationships with US Clients
September 17, 2020 -
Ways to Say Thank You or Acknowledge Someone
April 7, 2020 - About Authentic Journeys
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