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10 Ways To Thank on Social Media

Are you managing your company’s social media page?      Do you want different ways to thank on social media or show appreciation to your followers; those who like, view, comment, and share your posts without saying the overused thank you?     Generally, readers of our blog have companies or teams in the US […]

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SEO Guide for Small Business

Want to learn more about the SEO guide for small business? Watch our webinar here.   Have you ever wondered what is SEO?      What is SEO? SEO stands for Search Engine Optimization. It helps increase the quality and quantity of organic traffic to a website through search results. In simple terms, SEO makes […]

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Working with US Clients – Program Feedback

Program Feedback from Our Sessions on Working with US Clients    See the video on Vimeo.   Video Transcript: It was nice to interact with Jennifer on the Q&A session. The session deals with how we can handle the clients during the business call. She’s having a bundle of practical tips and suggestions which we can […]

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Deliver Impressive Status Updates: Performance Coaching for Development Teams

Deliver Impressive Status Updates Program Schedule: An 8 – 13 hour course. Up to 8 Participants. Location: Online Meeting RoomFacilitator: Jennifer Kumar (learn more about Jennifer)Contact: info@authenticjourneys.info / +95 39347529 (WhatsApp)   Do you ever feel your client isn’t impressed with your status updates?  Do you hear clients ask you for more information or appear to challenge your status […]

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When Training Is Not Always the Answer

The video transcript follows.   [00:00:01]  Is a training program always the answer to the challenges of client communication? [00:00:10] Hello, everyone. I’m Jennifer Kumar from Authentic Journeys and many may be surprised that I’m asking that question because I actually deliver communication, leadership and cross-cultural training specifically for software development teams in India that work […]

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Building Trust & Good Relationships with US Clients

Is your software team based in India? (Or outside of the US?)    Do you work with US Clients from offshore or as an expat in the US? Are you looking for tips and strategies for building trust & good relationships with US Clients?   If you are wondering how your team can better connect […]

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Convince US Clients With Ease

How can we convince our US clients about project deliverables and change requests? This is a very common question asked by many teams we have coached in India.   If Americans love to save two things, those are time and money. To negotiate and to convince an American is to appeal to their love of saving […]

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Cabot Conversations: MyStrong Circle Case Study

Recently, I (Jennifer Kumar), was approached by my long time client, Cabot Solutions in Kochi, India to initiate interviews with their clients through podcasts. I was thrilled to be ‘the chosen one.’ We held our first podcast/video interview recently, which has been posted to YouTube. I’d like to share that below as well as the […]

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BNI Networking Lessons to Land a US Client

As a start up selling your company’s products or services to potential and ongoing clients, it can be argued, is the responsibility of everyone working in the start up. Being able to do so is a crucial element to being able to not only get projects, but in getting better projects. The more team members […]

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What NOT to Say on Sales Calls

“What words or phrases should we avoid saying with Americans?”  “What should we say instead?” These are common questions professionals in India ask me that are working with Americans. In this post, I will share some dos and don’ts when it comes to what to avoid saying and what to say instead. Note, the phrases […]

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