Blog

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Why Did the Time in the US Change?

If your US meeting suddenly looks one hour earlier or later than usual, don’t worry—nothing went wrong. Many professionals working on India–US global teams ask, “Why did the time in the US change?”, especially in March and November when US clocks shift and India remains on IST. The United States changes its clocks twice a […]

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Top Cross‑Cultural Communication Trends in 2025

Introduction I periodically review my blog analytics to understand what global professionals are searching for, struggling with, and curious about when it comes to cross‑cultural communication. It was good to revisit this process and add in cutting edge SEO trends as the last post I wrote like this was back in 2020! In 2025, the […]

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Americans Working with Indians: Hearing ‘But’ the Indian Way

In global teams, Americans working with Indians often encounter subtle differences in communication styles. One of the most common is how the word “but” is used. In Indian English, “but” often serves as a polite connector—balancing positives with limitations—while in American English, it is frequently heard as a negation that cancels the first clause. For […]

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Reframing “But”: Communication Strategies for US–India Teams

While analyzing a US client meeting with an Indian team during a coaching session, I asked an engineer how the team had managed their pushback. The answer revealed a subtle but important cultural difference—one that highlights the need for clear communication strategies for US–India teams: “The most recent demo to the client went well, but […]

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Decoding US–India Workplace Idioms, Jargon, and Strategy

Decoding US India Workplace Idioms Jargon and Strategy is a cross-cultural glossary for tech teams and others working and living between the USA and India.   This post expands on Software Development Terms in Ordinary English offering a reference-style guide to the business language that surrounds tech work—especially in US–India collaboration. From “circle back” to […]

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Cultural Adjustment and Anxiety for Remote Workers

Cultural adjustment and anxiety often show up hand-in-hand when someone steps into a new world—whether that means moving abroad as an expat or working remotely with teams across different countries and time zones. The mix of unfamiliar customs, unspoken rules, and even communication gaps can leave anyone feeling unsettled. In over 15 years of working […]

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Authentic Journeys Story from Inception until Today

In early March, Jennifer Kumar, Managing Director was a guest on Wedo Talks by David Jaques. In this episode, Jennifer talks about the Authentic Journeys’ story from inception (2011) until today (2022). (To see where we are and where we are going as of Nov. 2024, click here.)   Listen in or read the transcript […]

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How Fall Back Impacts Meetings Between India and the USA

“Fall back” happens on the first Sunday of November. During this time most Americans “gain an hour.” If you work with Americans from India, your meeting times will be moved ahead for one hour. Although your US client will be meeting you at 9am EST before or after the end of daylight saving time, you […]

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3 Ways to Get to Know Your US Client

Many working on global software teams or those who provide IT consulting or app building services to U.S. clients may start their engagement with limited knowledge about their client outside the technical scope and requirements of the project. If this is you, let’s see how you can get to know some simple things about your […]

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Do NOT Say or Write This to US Clients

Of all the questions I ever get asked, this is probably the most common: What should I never say to US clients? While there are surely things NOT to say… …. there is never a one size fits all solution or list for all groups (depending on role and part of India, the English is […]

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