10 Solution Focused Coaching Questions For Dev Teams
It’s time to do some team introspection with these 10 Solution Focused coaching questions for dev teams. Speaking up is a team effort. While we may want to focus on only the quiet ones and put the onus on them to talk, that typically gets them to clam up even more. And, as we […]
Leadership Coaching For Dev Teams
Has training not worked for your dev teams? Let’s try something different, more personalized with more long-lasting results: Leadership Coaching for dev teams. Let’s talk about coaching for Leadership Coaching for Dev Teams! Coaching is not training or content delivery. No more boring PowerPoints or sitting quietly in the back of a packed training […]
Help! My Developers Won’t Speak Up on Client Calls
Project Managers have their hands full. While it’s important that the PMs get involved in escalations or higher level project discussions, many PMs in start ups and mid-sized companies get overwhelmed with having to handle the everyday client calls, stand up calls, and status update meetings. Often, many of the managers we work with exclaim, […]
Adopting US Names on Offshore Teams
As a part of their client engagement contract, some offshore processes require their employees to “adopt a US-centric name.” While many may have experienced this with call centers, Authentic Journeys has also worked with Agile software teams who use “American names.” Whereas the call center customer experience is very short term (maybe only 5 minutes […]
Build Cultural Competence in Global Teams
Global teams are often comprised of people from different nationalities working together across geographies, time zones, and continents, to solve complex business problems. Global team members work in virtual teams and communicate through a mix of video call (Zoom, Google Meet, etc.) e-mail, Instant Messaging (IM), and other asynchronous communication tools. In the quest […]
Training Programs for Offshore Teams in India
If you are looking for training programs for offshore teams in India, look no further. Our programs are tailored to boosting the cross-cultural effectiveness of teams based in India working with US Americans. All of the programs listed here were delivered in person in India between 2011-2018, when Jennifer was living in Kochi, India. Since […]
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Building Trust & Good Relationships with US Clients
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Ways to Say Thank You or Acknowledge Someone
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