Blog

image
Adopting US Names on Offshore Teams

As a part of their client engagement contract, some offshore processes require their employees to “adopt a US-centric name.” While many may have experienced this with call centers, Authentic Journeys has also worked with Agile software teams who use “American names.” Whereas the call center customer experience is very short term (maybe only 5 minutes […]

image
Training Programs for Offshore Teams in India

If you are looking for training programs for offshore teams in India, look no further. Our programs are tailored to boosting the cross-cultural effectiveness of teams based in India working with US Americans. All of the programs listed here were delivered in person in India between 2011-2018, when Jennifer was living in Kochi, India. Since […]

Categories

Related Posts