Blog

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10 Solution Focused Coaching Questions For Dev Teams

It’s time to do some team introspection with these 10 Solution Focused coaching questions for dev teams.   Speaking up is a team effort. While we may want to focus on only the quiet ones and put the onus on them to talk, that typically gets them to clam up even more. And, as we […]

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Managing Client Expectations: Coaching Program

Schedule: Managing Client Expectations is a 17-week course. Up to 8 Participants meet every alternate week (1.5 hours) for 6-9 sessions. Location: Online Meeting Room Facilitator: Jennifer Kumar Contact: info@authenticjourneys.info / +95 39347529 (WhatsApp)   Goal of the Course This course, Managing Client Expectations, brings your development team’s leadership and consulting skills to the forefront. […]

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Accent Reduction for Native Speakers

“But…” says the native speaker…..”my colleague is fluent in “my” language, so we are speaking the same language.”    But, are we, really?    Is American English the same as UK English? Is Indian English the same as Filipino English? Or, is the English spoken in Ghana or South Africa the same as the English spoken in New […]

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Improving Your Online Home Office Presence – Webinar

Back in May, Jinesh Narayanankutty, Brent Edwards and I co-hosted a webinar, Improving Your Online Home Office Presence, to aid the transition into working from home during the Covid Lockdown with the express goal of giving people insight into how to stay visible with colleagues when not meeting them in a face to face environment. […]

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Convince US Clients With Ease

How can we convince our US clients about project deliverables and change requests? This is a very common question asked by many teams we have coached in India.   If Americans love to save two things, those are time and money. To negotiate and to convince an American is to appeal to their love of saving […]

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Encourage Indian Teams to Participate in Stand-up Meetings

Uncovering ways to encourage Indian teams to participate in standup meetings is one of the areas that we shine. One of the concerns some of those who work with Indians who are not familiar with India wonder is, “How fluent are Indians in English, and will they speak up during meetings?”    Teams I tend […]

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Negotiate Change Requests Persuasively

,When talking about negotiation on software teams, often we are referring to how to handle ‘change requests.’ Let’s look at a few strategies you could consider using when a client is asking to add a feature to a website or an app which was not in the original project scope. In the video below, Derek […]

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Help! My Developers Won’t Speak Up on Client Calls

Project Managers have their hands full. While it’s important that the PMs get involved in escalations or higher level project discussions, many PMs in start ups and mid-sized companies get overwhelmed with having to handle the everyday client calls, stand up calls, and status update meetings. Often, many of the managers we work with exclaim, […]

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How to Push Back with Americans

You desperately want to say no, or push back, but know that being too direct, even with Americans is not the right approach. Many times you have been at a loss for what to say when the client or onsite US counterpart is asking for something you know is hard to do. While at times […]

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StartUp Branding: E-mail ID Rendering & Punctuation

Long back, I had a south Indian friend, let’s call him Ramakrishnan Nandhakumar (not his real name). After studying at MIT, he got hired at a Fortune 500 company in the Twin Towers. When he had sent me an email from his corporate account, it rendered in my inbox like this: Ramakrishnan X Nandakumar <ramakrishnan.x.nandhakumar@…….> I […]

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