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3 Reasons US Clients Ask [A lot of] Questions

[00:00:01] Asking questions in American culture is pretty common. For any of you who work with U.S. Americans from outside the U.S., you might be wondering about this. Why do Americans ask us so many questions?  Listen to the video below or read the text below the video. When American clients ask us questions…. do […]

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Ways Small Talk with US Clients Improves Working Relationships

Are you frustrated with the interactions with your US client or colleague?  Do you sit in your team in India and wonder why, though you have worked for months or even years with your US counterpart that you still can’t seem to break through and handle the challenging conversations? Do you feel frustrated that while […]

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Confidence With American Clients and Business Partners

Everyday, people just like you visit the Authentic Journeys’ site and blog to learn tips to improve business interactions with Americans. Since our inception in in 2010, we have amassed over 30 lakh/ 3 million visitors! In this series of posts, I will answer some common questions professionals browsing the site have emailed us about.  […]

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Ways to Say Thank You or Acknowledge Someone

“You can never say thank you enough!”  When anyone asks me what is the #1 tip they can apply today in communicating and relationship building with their US counterpart, this is my answer.  Saying “Thank You” is important in American culture.  Thank yous can be used when someone does something nice for you or simply […]

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4 Awesome Startups I Met at Silicon Slopes Tech Summit 2020

It’s been about two months since the Silicon Slopes Tech Summit happened in Salt Lake City, Utah. In one way, that time has passed so quickly, minus the last 10 days that we’ve been asked to stay inside and quarantine! Now, time seems to have slowed way down. If you have a little more time […]

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6 Small Talk Conversation Starters

Small talk is no small thing. It is what opens doors of conversation, business dealings, and future friendships. But what is small talk? When do you use small talk? Why is it used by Americans? What are some safe topics to bring up?  Small talk is polite conversation about unimportant matters. Small talk is never rude, […]

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Speak Up in Meetings with US Counterparts

Does your team feel shy or reluctant to speak up during daily stand up meetings, status update meetings or interactions with US counterparts?  Use some simple group discussion skills to enliven your meeting to encourage participation. Encourage Participation in Meetings With These Strategies Add the person’s name into the agenda As team members may find […]

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Tips to Network at Conferences and Trade Shows

With over 20,000 attendees, almost 200 sponsors and probably another 100 speakers and panelists, the Silicon Slopes Tech Summit is ripe for networking. This is my second year in attendance. Amazingly I was able to recognize at least five people in the sea of humanity that I have met last year. Though there were some […]

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How US Clients Request Meeting Times & How To Answer/Decline

In special cases where meetings are high priority, urgent, or scheduled or rescheduled based on our availability simply pressing no on a meeting invite is not the ideal way of declining such requests. While there are many different kinds of meeting requests and refusal responses, let’s take a look at one example while applying strategies […]

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Thank You Responses: Dos and Don’ts

Saying and responding to Thank You is a MUST. It builds relationships and trust with US American clients and colleagues.  Using pleasantries like please, thank you, excuse me, you’re welcome, I’m sorry and others are required to communicate politeness with native Western English speakers. Some Indian speakers of English may not be using these pleasantries […]

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