How to Use English so US Clients Understand with Ease
Do you ever feel that your English is not understood in the way you intend by your US counterparts and clients? Everyday in the status update call or stand up meeting, you share what you have been working on for the day, your blockers and what you will do tomorrow, yet, either your manager repeats […]
9 Tips for Expats Visiting India On Work
Are you going to India for work? I am an American who has lived in India for a total of about 10 years. The longest period of time I lived in India was when I lived in Kochi between 2011-2017. Kochi is in the state of Kerala in Southwestern India. I have also traveled between […]
Do NOT Say or Write This to US Clients
Of all the questions I ever get asked, this is probably the most common: What should I never say to US clients? While there are surely things NOT to say… …. there is never a one size fits all solution or list for all groups (depending on role and part of India, the English is […]
How can I not take it personally when someone hurts my feelings?
“I admire Americans because they can criticize each other’s work, and not take it personally because the next day still work together and go out to lunch together.” This was something an Indian executive exclaimed when I asked the team, “What do you like about American work culture?” Learning to not get a broken […]
What does “Out of the Box” mean?
Some years ago I was taken by surprise when asked “What does ‘out of the box’ mean?” during the course Business English Seminar. Initially, I thought this phrase only had one meaning. I am happy to say that I was mistaken! What does “Out of the Box” mean? Meaning 1: No Changes, Can Be Used […]
USA State Birthdays
While July 4, 1776 was the birthday of the nation we know as the United States of America, did you know that not even one state was officially a U.S. state until 1787? Sixteen (16) states were formed between 1787 and 1796 (before 1800). Twenty-nine (29) states were formed in the 1800s. The […]
How to Be Polite In English
“In America people want you to be direct and to the point.” This is one of the cultural concepts many people learn about America (and maybe much of the West) when learning about different cultures. Does this really apply in the U.S.? Yes, but…. Not all the time. In some cases, especially if we need […]
“Time Zone Resentment” – Managing Time on Global Teams
Do you have time zone resentment? If you work with international, virtual teams, it is likely you have experienced ‘time zone resentment.’ Coined by the website Campaign, “time zone resentment” stems from: “…conducting meetings consistently in the “middle” zone can create resentment from those having to dial in during the early morning or late evening.“ […]
How Spring Forward Changes Meeting Times
On the second Sunday of March at 2am, most parts of the continental U.S. ‘spring forward.’ This means that digital clocks automatically change from 1:59am to 3am. Those with manual clocks (microwave and car clocks, for instance), must change them by hand. The video below shows the clock automatically changing from 1:59am to 3am. This […]
Things to do on Presidents Day
Maybe as Presidents Day approaches, people at work ask each other, “Doing anything fun for Presidents Day?” Actually, that question sounds a little funny to me, as when growing up in Central New York, I doubt anyone used to say that. I never heard it anyhow. But, it seems to be a growing trend now […]
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