Examples of How to Use English to Build Credibility with US Clients
“His American client doesn’t think he takes initiative or ownership, but he does all of his work!” This is a typical complaint many clients and their managers bring to me to resolve during coaching sessions. Though many behaviors and communication tactics can be used to demonstrate initiative and ownership, I will isolate one commonly seen […]
Managing Teams in More than One City in India
Are you remotely managing co-located, virtual offshore teams in different parts of India? Understanding Indian cultural diversity and work culture will help you to manage your teams more effectively. Considerations for Managing Teams in More than One City in India Different Languages Though business and education is generally conducted in English, each state […]
A Dozen Conversation Connectors in English
Do you ever feel your English is dry? The sentences you say seem disconnected or disjointed? Unable to connect your thoughts with phrases that continue the the conversation in a fluid way? 12 Phrases to Connect Thoughts While Speaking I’m not joking when I say …and that goes for (……) as well like i said…. […]
Speak Expressive English
“When I can’t see their expressions, I do not know how to respond.” This is typically said to me when I ask my clients who work on virtual teams, “What is the most difficult thing you face when speaking with your American colleagues over the phone?” Many of my India -based clients […]
Names and Uses of American Coins
There are four coins that are mainly circulated in the US. If you are planning to visit the USA or move here as an expat, knowing the names and uses of American coins is helpful. Play this fun game to understand coins, their denominations, how they look, and more! What are the common coins […]
Lean on Popular Culture – Tips on Broaching Delicate Topics
The sixth tip in a series of tips on How to Broach Delicate Topics is to: Lean on Popular Culture for Guidance and Insight Through the use of multimedia like television news, advertisements, sitcoms, movies, music, and radio shows, facilitators of cross-cultural training programs can highlight various elements of cultural understanding without the use of lectures. […]
How to Push Back with Americans
You desperately want to say no, or push back, but know that being too direct, even with Americans is not the right approach. Many times you have been at a loss for what to say when the client or onsite US counterpart is asking for something you know is hard to do. While at times […]
American Culture Quiz for Expats
Do you want to test your US culture knowledge? We have created this American culture quiz for expats which is based on the information we teach you in our Work and Live in the USA expat relocation preparation program. Ready to go to the USA? Take this American Culture Quiz for Expats If you […]
Avoid Saying Ok and Yes to Communicate with Clarity
“Ok” and “yes” mean different things in different contexts and cultures. How can we avoid saying “ok” and “yes” to communicate with clarity? Americans do not really know what Indians mean when they say ‘ok’ and ‘yes’ in conversation. When Americans hear ‘ok’ and ‘yes,’ they think the Indian team members are: Agreeing to do […]
American Sports: What is Baseball?
As the weather in the United States warms in late May, baseball becomes a popular topic of conversation. Summer and baseball are a perfect marriage. So, if you are soon to engage an American in conversation, a timely subject would be baseball and the World Series. Arial View of the Baseball Diamond (Playing Field) 1. […]
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