Blog

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Lean on Popular Culture – Tips on Broaching Delicate Topics

The sixth tip in a series of tips on How to Broach Delicate Topics is to:   Lean on Popular Culture for Guidance and Insight    Through the use of multimedia like television news, advertisements, sitcoms, movies, music, and radio shows, facilitators of cross-cultural training programs can highlight various elements of cultural understanding without the use of lectures. […]

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How to Push Back with Americans

You desperately want to say no, or push back, but know that being too direct, even with Americans is not the right approach. Many times you have been at a loss for what to say when the client or onsite US counterpart is asking for something you know is hard to do. While at times […]

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American Culture Quiz for Expats

Do you want to test your US culture knowledge? We have created this American culture quiz for expats which is based on the information we teach you in our Work and Live in the USA expat relocation preparation program.    Ready to go to the USA? Take this American Culture Quiz for Expats If you […]

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He hired a culture trainer for his team in India

Harikrishnan K, CEO of Advenser in Kochi, India was pleased when he hired a culture trainer for his team in India. We hired Jennifer, a language and culture trainer, to give English accent training for some of our employees working on virtual teams. After few sessions, we realised accent training is was just the tip […]

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Avoid Saying Ok and Yes to Communicate with Clarity

“Ok” and “yes” mean different things in different contexts and cultures. How can we avoid saying “ok” and “yes” to communicate with clarity? Americans do not really know what Indians mean when they say ‘ok’ and ‘yes’ in conversation. When Americans hear ‘ok’ and ‘yes,’ they think the Indian team members are: Agreeing to do […]

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My US Colleague Does Not Answer The Phone – WHY?

I call my US colleague, but he does not answer the phone? Is he ignoring me? Why is it so hard to get a hold of him? And, from what I hear, when many Indians get the voice mail, they just hang up. This is not always the best answer to the situation. Voice mails […]

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American Sports: What is Baseball?

As the weather in the United States warms in late May, baseball becomes a popular topic of conversation.  Summer and baseball are a perfect marriage.  So, if you are soon to engage an American in conversation, a timely subject would be baseball and the World Series.  Arial View of the Baseball Diamond (Playing Field) 1. […]

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How to Use English so US Clients Understand with Ease

Do you ever feel that your English is not understood in the way you intend by your US counterparts and clients? Everyday in the status update call or stand up meeting, you share what you have been working on for the day, your blockers and what you will do tomorrow, yet, either your manager repeats […]

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9 Tips for Expats Visiting India On Work

Are you going to India for work? I am an American who has lived in India for a total of about 10 years. The longest period of time I lived in India was when I lived in Kochi between 2011-2017. Kochi is in the state of Kerala in Southwestern India. I have also traveled between […]

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Do NOT Say or Write This to US Clients

Of all the questions I ever get asked, this is probably the most common: What should I never say to US clients? While there are surely things NOT to say… …. there is never a one size fits all solution or list for all groups (depending on role and part of India, the English is […]

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