Do US Clients Eat Indian Food When Visiting India?
Are you getting ready to host a US client in India? We have prepared many teams for this day. In preparing for the US client visit, many wonder if American citizens would eat spicy food and what spicy food actually means to an American. Of course, this topic always ensues a lively discussion as there […]
Does Your Company Have an Expat Relocation Strategy?
“What are two or three things our company can do to assure more successful international assignments to the US?” This is a common question that many companies pose to me in the training needs analysis. Relocating employees is a huge expense and risk. Employees often do not see the entire cost in terms of […]
American Expat in Kochi, India
Shevlin Sebastian from The New Indian Express, Kochi, wrote this piece on Jennifer Kumar in October 2011. This is reprinted with the author’s permission. Photo credits: Krishna Kumar. An American in Kakkanad Jennifer Kumar, who is married to a Malayali, is slowly adjusting to life in Kochi. One night, in 1995, Jennifer Kumar had […]
Polite (and Rude) Ways to Interrupt in American English
There are many reasons why a person may interrupt others while speaking. First and foremost, when interacting with US clients, Indian developers must learn about the conversational cues. Culturally speaking, these cues are sometimes different when talking about the USA and India. If a lack of understanding of these cues creates a situation where the […]
“How did it go?” – Meanings & How to Answer
When adapting to American workplace culture, it’s easy to focus on formal communication—emails, meetings, presentations. But some of the most revealing moments happen in casual conversation. One phrase that often catches newcomers off guard is: “How did it go?” At first glance, it seems simple. But this question carries layers of meaning, context, and emotional […]
Speak English Confidently with US Clients
Possibly you work with US Americans from outside of the US. If so, you may wonder how to speak English confidently with US clients or counterparts. I am happy to share some tips with you that I have learned from training thousands of professionals in India who needed to speak English confidently with US clients. […]
Say Thank You in Business Emails
Learning how to say thank you in business emails, especially with US colleagues is so important. Possibly, you have wondered: How do I say “thank you”? Saying “thank you” on its own sounds boring and fake, what other words or phrases can I use to say “thank you” in emails? How often should I […]
Cross-Cultural Training Success Stories
We have been creating cross-cultural training success stories since 2011. The case studies in this blog were collected between 2011-2016. For a chronicle of cross-cultural training success stories from 2011-present, see our Cross Cultural Training Programmes Track Record. Cross-Cultural Training Success Stories If you have taken a training with us and want to show it […]
Pronounce Suite, Suit, and Sweet
Have you ever wondered how to pronounce suite, suit, and sweet? Do these words sound the same or are they pronounced differently? It has come to my attention that many are pronouncing SUITE as SUIT. SUITE is pronounced exactly the same as SWEET. If you have a sweet tooth and love to eat SWEETS, you […]
How to Talk About Accomplishments to Americans
Some may call it “sharing my accomplishments,” while others may call it boasting. In his book 101 Great Answers to the Toughest Interview Questions, Ron Fry states that one must confidently state accomplishments while not seeming boastful. One must be able to balance a sense of ‘boasting’ with ‘humbleness.’ This is not easy. This […]
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