Blog

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Checklist to Self-Edit Emails

Checklist to Self-Edit Emails:  Capitalize the letter I on it’s own.  Capitalize the first letter of every sentence.  Capitalize the first letter of proper nouns (names, company names, your job title, days of the week, month names, country and city names, etc.).  Ensure there is a punctuation mark (full stop/period, question mark, exclamation mark) at […]

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Accent Reduction for Native Speakers

“But…” says the native speaker…..”my colleague is fluent in “my” language, so we are speaking the same language.”    But, are we, really?    Is American English the same as UK English? Is Indian English the same as Filipino English? Or, is the English spoken in Ghana or South Africa the same as the English spoken in New […]

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When Training Is Not Always the Answer

The video transcript follows.   [00:00:01]  Is a training program always the answer to the challenges of client communication? [00:00:10] Hello, everyone. I’m Jennifer Kumar from Authentic Journeys and many may be surprised that I’m asking that question because I actually deliver communication, leadership and cross-cultural training specifically for software development teams in India that work […]

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Sign Up for “Building Trust and Good Relationships With US Clients”

Are you working in the software industry in India?     Do you work with US Clients?   Would you like to know best practices in…  Building Trust and Good Relationships with US Clients       We are here to help you! We have worked with over 4,000 professionals just like you!    Let’s learn […]

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Teach Kids to Code

With coding boot camps and certificate programs popping up all over the US, have you ever considered how young is too young to get your kids started with learning how to code?  We are here to address these concerns, plus many others about the importance of teaching children of all ages how to code. Did you […]

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Building Trust & Good Relationships with US Clients

Is your software team based in India? (Or outside of the US?)    Do you work with US Clients from offshore or as an expat in the US? Are you looking for tips and strategies for building trust & good relationships with US Clients?   If you are wondering how your team can better connect […]

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Software Development Terms in Ordinary English

This glossary of Software Development Terms in Ordinary English is a work in progress. As I post this in September 2020, I have a list of over 130 words and phrases used by techies in daily conversations at work (with only about 1/3 defined). As I know there are plenty of people like me out there […]

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Get Ready for the Demo

Wow US Clients During Demos & Sales Presentations Do you sell to or work with US clients from India?  Are you wondering why they are not connecting with you the way you anticipate?  Do you know you have a good product or service, but feel the US prospect doesn’t get the message the way you present it […]

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Tackle Challenging Project Conversations with US Clients with Ease

Are you part of an IT or software development team that is struggling to have conversations with US clients about extending deadlines, adding or removing features from a project or any change in the scope of the project? I’d imagine almost every offshore development team has encountered this problem, and wondered how to tackle challenging project […]

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Improving Your Online Home Office Presence – Webinar

Back in May, Jinesh Narayanankutty, Brent Edwards and I co-hosted a webinar, Improving Your Online Home Office Presence, to aid the transition into working from home during the Covid Lockdown with the express goal of giving people insight into how to stay visible with colleagues when not meeting them in a face to face environment. […]

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