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Updated ICF PCC Markers Competencies 3-8

Posted On: August 4, 2021

This list of the updated ICF PCC markers has been put together to help Jennifer Kumar facilitate the Core Competency Mastermind (if you are an ICF High Country member sign up between August 1- Sept. 22 for the next cohort starting on Sept. 23, 2021).  

Check out Jennifer’s profile at the ICF High Country Website.
 

 

Checklist of ICF PCC Markers for Updated Core Competencies 

(Form Created in 2021) 

 
How to use this form: 
  • Use this form to mark where a particular PCC marker showed up in a live or recorded coaching sample. 
  • For Observed Markers, note the minute mark and the notes accordingly. 
  • Note that only coach behaviors are to be assessed. Do not note client’s response or lack of response. 
 
What are Observed Markers?
Observed markers are typically easy or easier to notice, mark and analyze. Evidence markers can be what the coach said (note the words), use of silence, use of body language, etc. Note, that if the evidence is not part of the coach transcript (for recordings and transcripts submitted to ICF for credentialing), it’s critical to add those details (minute marker and behavior) into the transcript.
 


How do I know where to improve?
When a PCC marker is not observed or it is off the mark, a mentor coach will also note that to give coaching on how to enhance that area for future professional development. This could also be noted under each section as well.

FAQ: 

Can a particular evidence fall under various markers, and for observed and missed? 

Yes. A particular evidence can fall under more than one PCC marker. In some cases an evidence could be placed under observed, and in another case, missed opportunity.

Why are only competencies 3 through 8 shown? What about 1 and 2?
Only competencies 3 through 8 will be assessed in coach recordings for ICF credentialing.

How can we ascertain between the credentialing levels ACC, PCC, and MCC?
As of August 1, 2021, this leveling has not been released by the ICF for these updated core competencies. According to the ICF website, the updated competencies will be reflected in credentialing exams in late 2021/early 2022.

Check out ICF credential updates on the ICF website.

 

Competencies With PCC Checklist 

Competency 3: Establishes and Maintains Agreements
 
3.1: Coach partners with the client to identify or reconfirm what the client wants to accomplish in this session.
Observed minute marker: 
Observed marker notes: 
 
 
3.2: Coach partners with the client to define or reconfirm measure(s) of success for what the client wants to accomplish in this session.
Observed minute marker: 
Observed marker notes: 
 
 
3.3: Coach inquires about or explores what is important or meaningful to the client about what they want to accomplish in this session. 
Observed minute marker: 
Observed marker notes: 
 
 
3.4: Coach partners with the client to define what the client believes they need to address to achieve what they want to accomplish in this session. 
Observed minute marker: 
Observed marker notes: 
 
 
 
 
Competency 4: Cultivates Trust and Safety 
 
4.1: Coach acknowledges and respects the client’s unique talents, insights and work in the coaching process. 
Observed minute marker: 
Observed marker notes: 
 
 
4.2: Coach shows support, empathy or concern for the client. 
Observed minute marker: 
Observed marker notes: 
 
 
4.3: Coach acknowledges and supports the client’s expression of feelings, perceptions, concerns, beliefs or suggestions. 
Observed minute marker: 
Observed marker notes: 
 
 
4.4: Coach partners with the client by inviting the client to respond in any way to the coach’s contributions and accepts the client’s response. 
Observed minute marker: 
Observed marker notes: 
 
 
 
 
Competency 5: Maintains Presence 
 
5.1: Coach acts in response to the whole person of the client (the who). 
Observed minute marker: 
Observed marker notes: 
 
 
5.2: Coach acts in response to what the client wants to accomplish throughout this session (the what). 
Observed minute marker: 
Observed marker notes: 
 
 
5.3: Coach partners with the client by supporting the client to choose what happens in this session. 
Observed minute marker: 
Observed marker notes: 
 
 
5.4: Coach demonstrates curiosity to learn more about the client. 
Observed minute marker: 
Observed marker notes: 
 
 
5.5: Coach allows for silence, pause or reflection. 
Observed minute marker: 
Observed marker notes: 
 
 
 
 

Competency 6: Listens Actively 

 
6.1: Coach’s questions and observations are customized by using what the coach has learned about who the client is or the client’s situation. 
Observed minute marker: 
Observed marker notes: 
 
 
6.2: Coach inquires about or explores the words the client uses. 
Observed minute marker: 
Observed marker notes: 
 
 
6.3: Coach inquires about or explores the client’s emotions. 
Observed minute marker: 
Observed marker notes: 
 
 
6.4: Coach explores the client’s energy shifts, nonverbal cues or other behaviors. 
Observed minute marker: 
Observed marker notes: 
 
 
6.5: Coach inquires about or explores how the client currently perceives themself or their world. 
Observed minute marker: 
Observed marker notes: 
 
 
6.6: Coach allows the client to complete speaking without interrupting unless there is a stated coaching purpose to do so. 
Observed minute marker: 
Observed marker notes: 
 
 
6.7: Coach succinctly reflects or summarizes what the client communicated to ensure the client’s clarity and understanding. 
Observed minute marker: 
Observed marker notes: 
 
 
 
 
Competency 7: Evokes Awareness 
 
7.1: Coach asks questions about the client, such as their current way of thinking, feeling, values, needs, wants, beliefs or behavior. 
Observed minute marker: 
Observed marker notes: 
 
 
7.2: Coach asks questions to help the client explore beyond the client’s current thinking or feeling to new or expanded ways of thinking or feeling about themself (the who). 
Observed minute marker: 
Observed marker notes: 
 
 
7.3: Coach asks questions to help the client explore beyond the client’s current thinking or feeling to new or expanded ways of thinking or feeling about their situation (the what). 
Observed minute marker: 
Observed marker notes: 
 
 
7.4: Coach asks questions to help the client explore beyond current thinking, feeling or behaving toward the outcome the client desires. 
Observed minute marker: 
Observed marker notes: 
 
 
7.5: Coach shares—with no attachment—observations, intuitions, comments, thoughts or feelings, and invites the client’s exploration through verbal or tonal invitation. 
Observed minute marker: 
Observed marker notes: 
 
 
7.6: Coach asks clear, direct, primarily open-ended questions, one at a time, at a pace that allows for thinking, feeling or reflection by the client. 
Observed minute marker: 
Observed marker notes: 
 
 
7.7: Coach uses language that is generally clear and concise. 
Observed minute marker: 
Observed marker notes: 
 
 
7.8: Coach allows the client to do most of the talking. 
Observed minute marker: 
Observed marker notes: 
 
 
 
 
Competency 8: Facilitates Client Growth 
 
8.1: Coach invites or allows the client to explore progress toward what the client wanted to accomplish in this session. 
Observed minute marker: 
Observed marker notes: 
 
 
 
8.2: Coach invites client to state or explore the client’s learning in this session about themself (the who). 
Observed minute marker: 
Observed marker notes: 
 
 
8.3: Coach invites the client to state or explore the client’s learning in this session about their situation (the what). 
Observed minute marker: 
Observed marker notes: 
 
 
8.4: Coach invites the client to consider how they will use new learning from this coaching session. 
Observed minute marker: 
Observed marker notes: 
 
 
8.5: Coach partners with the client to design post-session thinking, reflection or action. 
Observed minute marker: 
Observed marker notes: 
 
 
8.6: Coach partners with the client to consider how to move forward, including resources, support or potential barriers. 
Observed minute marker: 
Observed marker notes: 
 
 
8.7: Coach partners with the client to design the best methods of accountability for themselves. 
Observed minute marker: 
Observed marker notes: 
 
 
8.8: Coach celebrates the client’s progress and learning. 
Observed minute marker: 
Observed marker notes: 
 
 
8.9: Coach partners with the client on how they want to complete this session. 
Observed minute marker: 
Observed marker notes: 
 
 
 

Take a moment to listen to our insights into other ICF Core Competencies from a cross-cultural perspective(2021):

  1. Demonstrates Ethical Practice 
  2. Embodies a Coaching Mindset 
  3. Establishes and Maintains Agreements  
  4. Cultivates Trust and Safety (part 1) (part 2) 
  5. Maintains Presence 
  6. Listens Actively
  7. Evokes Awareness
  8. Facilitates Client Growth
 
Jennifer Kumar, author and ICF PCC credentialed coach initiated the Coach 2 Coach Mastermind through the ICF High Country Chapter in 2021. Members who join the chapter can get a great deal on attending future cohorts, or look to this page for more information. The Coach 2 Coach Mastermind deep dives into the 2021 updated ICF Core Competencies 3 through 8 through discussion, application, peer coaching and feedback. Upon completion, you will receive a certificate of 7.5 CCEUs from the International Coaching Federation (ICF). 

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