How can we convince our US clients about project deliverables and change requests? This is a very common question asked by many teams we have coached in India. If Americans love to save two things, those are time and money. To negotiate and to convince an American is to appeal to their love of saving […]
While we were in quarantine, I had quite a few American female friends reach out to me asking me, “Why did the new friend I made online from India call me by didi? What does that mean? Why aren’t they calling me by my name?” They were obviously taken aback as they weren’t sure what the word […]
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