Checklist to Self-Edit Emails
Checklist to Self-Edit Emails: Capitalize the letter I on it’s own. Capitalize the first letter of every sentence. Capitalize the first letter of proper nouns (names, company names, your job title, days of the week, month names, country and city names, etc.). Ensure there is a punctuation mark (full stop/period, question mark, exclamation mark) at […]
Accent Reduction for Native Speakers
“But…” says the native speaker…..”my colleague is fluent in “my” language, so we are speaking the same language.” But, are we, really? Is American English the same as UK English? Is Indian English the same as Filipino English? Or, is the English spoken in Ghana or South Africa the same as the English spoken in New Zealand? […]
When Training Is Not Always the Answer
The video transcript follows. [00:00:01] Is a training program always the answer to the challenges of client communication? [00:00:10] Hello, everyone. I’m Jennifer Kumar from Authentic Journeys and many may be surprised that I’m asking that question because I actually deliver communication, leadership and cross-cultural training specifically for software development teams in India that work with […]
Making Small Talk with US Americans
Learn the dos and don’ts of making small talk with US Americans. While making small talk and getting to know your colleagues in India on a personal level before getting down to business is important, Americans may often be more transactional. Learn the dos and don’ts of small talk to build trusting and […]
Building Trust & Good Relationships with US Clients
Is your software team based in India? (Or outside of the US?) Do you work with US Clients from offshore or as an expat in the US? Are you looking for tips and strategies for building trust & good relationships with US Clients? If you are wondering how your team can better connect […]
Software Development Terms in Ordinary English
This glossary of Software Development Terms in Ordinary English is a work in progress. As I post this in September 2020, I have a list of over 130 words and phrases used by techies in daily conversations at work (with only about 1/3 defined). As I know there are plenty of people like me out there […]
Get Ready for the Demo
Wow US Clients During Demos & Sales Presentations Do you sell to or work with US clients from India? Are you wondering why they are not connecting with you the way you anticipate? Do you know you have a good product or service, but feel the US prospect doesn’t get the message the way you present it […]
Tackle Challenging Project Conversations with US Clients with Ease
Are you part of an IT or software development team that is struggling to have conversations with US clients about extending deadlines, adding or removing features from a project or any change in the scope of the project? I’d imagine almost every offshore development team has encountered this problem, and wondered how to tackle challenging project […]
Improving Your Online Home Office Presence – Webinar
Back in May, Jinesh Narayanankutty, Brent Edwards and I co-hosted a webinar, Improving Your Online Home Office Presence, to aid the transition into working from home during the Covid Lockdown with the express goal of giving people insight into how to stay visible with colleagues when not meeting them in a face to face environment. […]
Pass the ICF CKA – Coach Knowledge Assessment is EASY!
ICF CKA Test Basics & General Information Overview of the Coach Knowledge Assessment: “The Old 11 Core Competencies” would be on the assessment until mid to late 2020 when it will switch over to “the new 8 Core Competencies.” 155 Questions 3 hours time limit (complete in one sitting) Some questions can be marked to […]
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April 16, 2021 - About Authentic Journeys
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