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Writing Easy to Read Emails (Video Tutorials)

“Jennifer, when you taught this to my team, it decreased my management intervention in email communication by 75%! I could then use this time to more effectively manage the project and do other critical tasks. Thank you!”  Learning to write effective emails is a SKILL. This is regardless if you are a native English speaker […]

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Pronounce “Medicare” with an American Accent

It may seem like an easy word to pronounce, but the word Medicare is easy to mispronounce to a US American if one is not familiar with the US English phonetics.  Recently, I created a tutorial on how to pronounce Medicare with a US American accent. This tutorial is so long (over 5 minutes), because […]

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Doing Business with India: SLC, Utah

While I had been preparing to attend this event since it’s originally scheduled date back in July, the morning of this event was quite hectic for me as I had meetings with clients in India and also signed up to attend an online program. While the event started at 9am MST, and I had woke […]

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How Fall Back Impacts Meetings Between India and the USA

In the fall, on the first Sunday of November, most Americans “gain an hour.” If you work with Americans from India, your meeting times will be moved ahead for one hour. Although your US client will be meeting you at 9am EST before or after the end of daylight saving time, you will feel a […]

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Labor Day Small Talk: Dos and Don’ts With US Counterparts

Where as most countries in the world commemorate Labour Day (UK Spelling) on May 1, we, in the US commemorate the day on the first Monday of September (In 2019, the date will be Sept. 2). While this day is not really used to historically commemorate the true meaning of the day anymore, many in […]

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A Disruptive Idea in the Sharing Economy

Would you be interested in pooling your money with your friends and family to save money on everyday services like cell phone plans, online subscriptions, dog walking, lawn mowing or other services? If you could do this, you would not only be able to reduce your reoccurring expenses, but possibly be able purchase services and […]

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English Phrases to use in Client Demos and Meetings

Let’s think of phrases and conversational connectors you can use to make your client demos more interesting to your clients and participants (and yourself!). While it’s important to showcase your technical expertise, sticking only to the technical aspects can be dry and boring to your listeners, especially if they aren’t technical (like me!), but, even […]

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Idioms and Synonyms for “Hurry and Finish” With Example Sentences

Working with Americans can be confusing at times due to American’s use of idioms or phrasal verbs. Idioms and phrasal verbs are strings of simple words when put together have a figurative meaning.  In an earlier post, we looked at some idioms about time and disagreement. In this post we will look at some idioms […]

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How US Clients Request Meeting Times & How To Answer/Decline

In special cases where meetings are high priority, urgent, or scheduled or rescheduled based on our availability simply pressing no on a meeting invite is not the ideal way of declining such requests. While there are many different kinds of meeting requests and refusal responses, let’s take a look at one example while applying strategies […]

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An Example of a Really, Really Bad Cold E-mail

There are no dearth of IT companies in India. I sure many pop up on a daily basis. And, they all want business. So, they hire a few people under the title of Business Developers to start cold emailing or cold calling prospects. Over the last few years, I have provided some tips to such […]

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