Write Outstanding Emails THE FIRST TIME

Posted On: July 3, 2020

The Ultimate Guide to Email Writing for Ease and Professionalism

In-person schedule: An 8 hour course. Up to 8 Participants
Location: Online Meeting Room
Online/Self Paced: 3 hours of content
Facilitator: Jennifer Kumar (learn more about Jennifer)
Contact: info@authenticjourneys.info / +95 39347529 (WhatsApp)

 

Meet Your Instructor/Facilitator

 

Writing Doesn’t Have to Be Scary – We Are Here To Help! 

Goal of the Course

The purpose of this course is to build confidence in writing business emails in English with US colleagues, clients and counterparts. We continuously update this program to your current workplace reality, helping you to build better working relationships with your US counterparts when working from India. After completing this course, your emails will get noticed, read and answered with more ease. In addition, other business writing will become crisper, polished and more professional.

 

How this helps you or your team and why it’s important 

Writing impactful business communication gets people’s attention. When phone calling, meeting face to face or other communication channels close, many may think of writing an email and hoping it’s read and answered. Knowing how to write for maximum impact will assure a higher number of your emails are read and responded to and/or acted upon. In our interactions, we look at:

• • • parts of an email
    • subject lines
    • casual vs. professional tones in emails
    • email vs. text messaging vs. instant messaging
    • creating e-mail skeletons for various purposes and how to fill them in 
    • use of words, spaces, font styles, punctuation in creating a professional tone 
    • requests/regrets – how to politely decline a request
    • inductive vs. reductive
    • how to write to different audiences effectively
    • importance of style guides
    • small talk in an email
    • differences in English use between the US and India 

 

“I’ve learned to get the attention of my US client through catchy subject lines and to-the-point emails.” 

 

“I am now more confident in writing and editing emails. The sessions covered vocabulary, synonyms, importance of active voice, articles, punctuation, editing skills, and how to rewrite sentences and paragraphs. Implementing these skills has improved clarity and response times with our distribution partners, improving relationships. In addition to implementing the email strategies, I am also able to now mentor my employees on the same.”
~ Nishanth, Logistics Manager, Kochi~UST Global Participant, India

 

“This training helped my team members to write with more clarity and purpose.” 
~Bangalore based financial team lead

How learning to write better emails saves time at work….

“I never imagined that by changing my emailing skills I could save time in getting work done. Before taking this program, I used to often get frustrated as my U.S. colleague was not answering my emails. Naturally, my work was delayed. This naturally led to frequent escalations. As I did not have the confidence in my writing to handle these escalations on my own, my manager had to help out. I never realized that making a few simple changes would make such a big difference. Within a month of applying Jennifer’s tips, my manager received about 75% less escalation requests from me, making it possible for him to spend his time on more productive work. Additionally, I am now confident in handling many challenging situations with my colleagues via email helping us improve our workflow. I take more initiative and get more work completed on time now!”