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We Can Now Engage with Americans in More Culturally Appropriate Ways

What strikes me most about Jennifer is her passion and focus. We worked together on a project for my client where she took extra care to understand the need, create a framework that would work in the time we had, and build trust and a comfort level with the group. I found they were relaxed […]

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A Leadership, Presentation & Communication Coaching Success Story

Since knowing Jennifer, my main achievements have been:  Speaking at several events, including Open Source India and Bar Camp Kerala  Writing articles for the reputed Australian based site, Sitepoint (among others)  Compiling a book on Aura PHP My dream is to be a public speaker. Jennifer’s positive energy and coaching helped me to gain the […]

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US Citizen Specializes in Working With People from Kerala

Do you live in India but work with teams in the US?  Want to be understood by Americans and understand Americans better?   Is communication at work with American counterparts, clients or colleagues difficult because of the communication gap?   Hello, everyone, I am Jennifer Kumar. I am a native American English speaker who has […]

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Improving Phone and E-mail Communication at Work

What did you learn from the communication sessions? “I am attending sessions on listening and customer service with Americans given by Jennifer. My team and I find these sessions helpful because: We can now understand the basic dos and don’ts of e-mail and phone communication. I learned paraphrasing is important, and how it can help […]

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Help for India Based Staff to Speak Better English

Why did I hire a fluency coach?  The original aim was to help my outsourcing partner in his career as I feel his development skills are already good he can ‘improve’ by building more rapport through a clearer English communication. Because of the process I became more aware about how we communicate and that helped […]

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Moving Back Home to the US After Living in India

What is repatriation coaching? After 5 years living and working in India, I returned to the US in June 2011, only to realize that what was once familiar seemed strange. Jennifer helped me to adjust, and to re-enter the job market with a better understanding of both professional cultures–from communication style, to managerial expectations. As […]

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Indian Culture Awareness for Study Abroad Students

While planning a short term study abroad program for eleven MSW graduate students from Nazareth College in January 2011, we had the pleasure of consulting with Jennifer Kumar regarding cultural milieu of Kerala, India. It was important for all participating in the study abroad program to be advised on cultural awareness. Jennifer came highly recommended […]

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Solutions to Difficult Situations in the USA

How Did E-mail Coaching Help You? I am an Indian student in the US. I came to know about Jennifer via a youtube video I saw. I wrote to her asking general questions about: 1) How to politely refuse an invitation from an American for a party or other gathering. Since we come from a […]

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Helping Me Identify Culture Shock

How did Jennifer help me identify and handle culture shock? Jennifer posted a blog that really hit home with me and helped me realize some things I had not yet realized about my own struggles. …. Jennifer provides the best list I’ve read so far about things we can experience as part of our move. […]

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Help With Living In India

Jennifer wrote on her blog INDIA! “I think hands down, this has been one of the hardest things I’ve done, both in terms of work and country. Before coming to India, I met a new friend, Jennifer, who is a cross cultural coach here in India and lives about 2 hours south of me. I […]

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