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8 Mistakes To Avoid in E-mail Communication

Professional e-mail etiquette is critical to communicating clearly and making a good impression. This is true whether it is the first time or in daily e-mail exchanges. Though e-mails are considered more casual, it’s best not to treat them as casual. Simple errors, if avoided can leave a stunning and memorable impression, while some fatal […]

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How Use Full Stops (Periods): English Tips

Learning how to use full stops (periods) will not only help you to punctuate written English properly but in how to pause and pace yourself properly in spoken English.  Take a look:  Incorrect:   My name is Jennifer . I am from the USA . My hometown is Rochester , New York.  Correct:  My name […]

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Create More Positive Messages: No BUTs About It!

The most recent demo to the client went well, but we were not able to convince the US client why the additional feature was not required. This message most likely doesn’t sound so positive to a US American ear. How can we create a more positive message? While this opening statement could be a more […]

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