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Synonyms for “Delayed”

Are you guilty of using or overusing the following types of sentences?  “Sorry for the delayed response.”  “I missed the mail, hence the delay.”  “The P.O. has been approved. It was because of the holiday [in Bangalore] that the payment got delayed.”  The word ‘delay’ is commonly used in business communication in Kerala, India. To […]

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Free Tutorials on Business E-mail Writing Skills

E-mail writing is a skill. And, like any skill, it needs to be practiced.  Business e-mails should influence the reader to think something good about us and feel something good about us so that they will do something with or for us. Do you agree?  How do you feel about getting really long-winded emails without […]

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Start-Up Branding: E-mail ID Rendering & Punctuation

Long back, I had a south Indian friend, let’s call him Ramakrishnan Nandhakumar (not his real name). After studying at MIT, he got hired at a Fortune 500 company in the Twin Towers. When he had sent me an email from his corporate account, it rendered in my inbox like this:  Ramakrishnan X Nandakumar <ramakrishnan.x.nandhakumar@…….> I […]

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Relationship Building: Checking In with US Counterparts Before Vacations

Do you work on offshore client projects? Do you work in long term projects, say more than four or five months at a stretch where building rapport with the client or colleague is important?  If the answer is yes, I would like to share a tip that can help you to build instant rapport with […]

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Examples of Acknowledging Email Requests

One of the common complaints from onsite is, “The offshore team doesn’t acknowledge our emails. When we send a question or a request, no one lets us know what is going on.”    Sometimes onsite may ask offshore to complete a task. Instead of responding to the email, offshore talks to their team members to […]

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How Do I Respond to Happy Birthday Emails?

Just like in India, it’s common for American colleagues or clients to wish each other Happy Birthday. Office birthday parties are common in both India and the US, as well. Working on distributed, global and offshore teams, many birthday, holiday and other wishes may be communicated by email. So, how can you answer these emails? […]

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Complete: Other Words to Use Instead of “Complete”

Complete: Synonyms & Similar Phrases to Use We completed the Tour of St. George! I recount the experience here. The word “complete” is a common word used in Indian English in many parts of South India. When we work on widening vocabulary, we look at simple ways to improve our vocabulary. Let’s look at some […]

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How to Write Concise Emails – Sample Exercises

When opening our email inbox everyday, we cringe when we open really long winded emails with long sentences, complex words, and winding paragraphs. When emails are written like we talk, it’s not effective. When we open our inbox and see such emails, what do we think, what do we feel…. what do we do?   Most […]

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Saying Thank You in Business E-mails

How do I say “thank you”?/What other words or phrases can I use to say “thank you”?   How often should I say “thank you”?   For what reasons do I say “thank you”?   While foreigners in the US or working remotely with Americans know saying, “Thank you” is important to Americans, many are […]

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In the Loop: Synonyms Meaning “Informed”

“Informed” is a word commonly used in Indian English. Using the word “informed” is another way to say “in the loop.”  The idiom “in the loop” is commonly heard in office conversations among US Americans. Let’s look at some more synonyms for these words that Americans more commonly use along with examples of use.   What are […]

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