Drive Impactful Virtual Meetings

Virtual Meetings that Impress U.S. Americans & Get Work Done

If you work with Americans from outside the U.S. on a virtual team, you quickly find out that your clients, colleagues, or stakeholders in the U.S. have different expectations of what an effective meeting is, how they communicate and how they get work done. We help you build the cultural context you need to be successful on a virtual team with U.S. counterparts. Whether you meet everyday, a few times a week, or a few times a month, we help you prepare for regular meetings with your U.S. counterparts. After taking our cross-culture training, you will have a better understanding of your U.S. counterparts desires, motivations, frustrations and approaches to work. In addition to this, we will explore how to overcome your gaps to build long lasting business relationships of mutual understanding. And, what better way to prepare yourself and your team to work on your virtual teams with those from the USA than through taking this very cross-culture training program virtually as well!

How to handle foreign clients over time zones in virtual meetings
How you will feel better after working with us
"I know the importance of "housekeeping" and how to start the meeting to account for absentees."
Anoop Krishnan, UST Global

"I learned better ways to organize meeting agendas, tracking and reporting minutes."
Praveen Joseph

"I learned how to implement the buddy system in my team."
Nita Ben

"We have created two agenda templates in this training today. This will help save time and make our meetings more productive."
Team Lead with 15 years' experience

"Having an agenda, the way Jennifer demonstrated it is one way of showing initiative. It will also show the client we have credibility. It will build trust and keep us organized."
Program Lead

"I will implement these techniques with Kochi based teams. Why limit it only to working with Americans?"
CEO of Start-up, Kochi, Infopark

"Breaking up the meeting into segments is the most important lesson today. It's not important to talk too much or too fast, but to give good feedback in a way that's easy to follow and understand. If I break up the meeting into segments, the meeting becomes conversational and relaxing."
Infopark Participant

In our sessions, we can brainstorm what is going well and what needs to be improved to create highly effective sessions that quickly solve the problems your teams face.

Do you want to know where you or your team make mistakes in meetings or get analysis on the communication from the U.S. side? Send us your meeting recordings for analysis. This helps us pinpoint elements of your meetings we miss through our brainstorming and coaching sessions alone.

How this helps your team and why it's important 

Our goal is to help your team create a good impression with your US colleagues, clients or counterparts every time you meet. These sessions focus on communication on a day to day basis, tailored to the specific needs and roles of your interaction. We work with teams:
  • that want to implement a strategy and a process for hosting and attending virtual meetings to international business standards
  • looking to improve the communication flow in meetings
  • looking for a structured way to communicate with US clients to build rapport, reduce bottlenecks in communication and solve problems with more ease
  • wanting to implement best practices for virtual (phone and video conference) and face-to-face meetings across global teams


Ready to Start Working With Us?

 ...Keep Reading...  

Audience Profile
We build your confidence when facing challenges in communication, cultural understanding or any other barrier due to national differences when working on virtual teams with professionals from the United States. Our cross-culture training programs will help you to identify and fill in the gaps with skills you can use today to communicate more effectively with US Americans, building better, more long-lasting and trusting business relationships.
Who attends this training?  
Job Titles of Participants Include

  1. Business Analyst
  2. Project Lead
  3. Sr. Assoc. Vice President
  4. CEO
  5. Risk Analyst
  6. Senior Software Developer
  7. Delivery Manager
  8. System Analyst     
  9. Sales and Business Development
  10. Human Resources      
  11. Team Lead
  12. Test Manager

While we can provide a generic course outline, we prefer to tailor the intervention to the individual or small group, duration varies from: 5- 20 hours in 1:1 coaching sessions
a few to 20 sessions
over a period of 3-4 four months with a one hour follow up after one month after completion

Syllabus Overview  
The syllabus is tailored for the individual chosen. Typically, in the intake session we speak to the candidate, manager and stakeholders (optional) to assess needs and set learning objectives. Based on these conversations, a road map for our work together is created.  

We explore the entire lifecycle of a meeting including:
  • Meeting requests (how to decline, handle declines, reschedules, postponements, etc.)
  • Meeting preparation and it's importance 
  • Meeting agenda writing, note taking 
  • Creating outlines, meeting materials (PPTs, etc.) as needed  
  • Different kinds of small talk Americans engage in to build business relations
  • Importance of meeting facilitation (driving the meeting)
  • Assuring each person speaks up, and how to mentor team members to speak up 
  • Help with understanding American phrases, idioms, slangs, corporate jargon 
  • Group discussion skills for meetings 
  • How to negotiate timelines, deadlines, adding or deleting of features 
  • Thinking from the business angle
  • How to sell yourself/company at every meeting (especially important for client-service provider relationships) 
  • How to keep time during the meeting (time management)
  • Importance of time in a meeting with US Americans  
  • Cultural concepts that build relationships with Americans 
  • How to end and follow up the meeting 
  • Fielding questions  

Other Topics: 
How to handle sales calls with ease 
How to present a demo effectively

Facilitation Method:

Our method is a blend of coaching, advising, and training. This not only offers you a flexible approach, but an approach that is not dependent on traditional training or classroom learning.

As a learner, you will take responsibility for your learning objectives and outcomes based on the highly interactive and individualized approach of our sessions. 
Our goal is to make each session have tangible, practical outcomes that you can use on the job today with clients, colleagues and stakeholders.

Options/ Customizations

Add these bells and whistles: 
  • Real-life business situations: Team leads present case studies of past situations team members have had difficulty discussing in meetings. Those will be tackled in the session.
  • Certificates: A digital certificate you can showcase as part of your career portfolio can be issued upon completion. 
  • Small Talk Newsletter: This newsletter, delivered to you about 10 times a year, just before most major U.S. holidays and observances will build context for non U.S. Americans to make connections with their US counterparts. Try it out for free below! 

U.S. Small Talk Newsletter

Related Training Programs:
Let's start the conversation....

Thank you for considering working with us!

 Contact us to start your program today or write in the comment section below.

Authentic Journeys: Bridging Culture on Virtual Teams

We help build effective, culturally competent global teams with focus on the cultures of the USA and India. Jennifer Kumar, Managing Director, an American citizen, has almost 10 years experience living, studying and working (owning a business) in India. Authentic Journeys Consultancy is registered as a Private Limited in India (Kerala) and an LLC in the USA (Salt Lake City, Utah). We provide onsite and live-online instructor-led courses, facilitation and corporate coaching.