U.S. Culture Preparation

Working with Americans in the U.S. and offshore from India is a reality for many Indian IT professionals. Understanding the U.S. culture is critical to career and business success. Interactive role plays facilitated by an American expose your employees to the soft-skills and employability skills needed to reduce culture shock and increase cross-cultural understanding when working between Western and Eastern cultures.

Employability Skills and Fresher Orientation
Finishing School at Work – Transitioning from Student to Professional - For New Employees Working in American Companies

US Work and Office Culture & Workplace Values:
  • Time Sensitivity & Time Management
  • Accountability & Initiative
  • Streamlining
  • Equality
  • Task Assignment & Delegation
  • Work / Personal Life Separation

American Cultural Acclimatization:
  • Holidays & Vacations in the U.S.
  • Diversity & Stereotypes

Communication and Soft Skills:
  • Listening
  • E-mail Etiquette
  • Emotional Intelligence
  • How to Hold Meetings
  • Greetings, Casual & Small Talk
  • Phone & Conference Call Mannerisms
  • Presentation & Public Speaking Skills
  • Customer Service Skills
  • Speaking Clearly with Confidence
  • Group / Team-work
  • Goal Setting

Working with Americans from India - Offshore Team Skill Building 
  • Phone and Conference Call Etiquette
  • Etiquette in a 4-star Indian Hotel, Learn to use Cutlery (knife and fork)
  • NRI Adjustment into Indian Workplaces (For NRIs and Local Indians)
  • Enunciation, Pronunciation & Accent
  • Bridging Cultural Gaps
Working with Americans in the U.S.
  • Travel Preparation to the US
  • Accommodation / Housing Expectations
  • Area-Specific Orientation with Safety Tips (Custom-made)
  • Meal-time / Restaurant Etiquette in the US
  • Phone & Voice Mail Protocol
  • How to Dress for Success
  • Hotel and Rental Home Basics

Other services available upon request: Preparation for Studying Abroad in the U.S.A. and Relationship Coaching.

What Clients Have Said:
“Staying on the same page is easier with his American client, now that Ram is speaking in shorter, clearer sentences.” ~VP Financial Analytics Company, Bangalore

“We were enlightened on American values, how to communicate with people across borders, eating manners and so on.” ~Laxmi

Authentic Journeys: Bridging Culture on Virtual Teams

We help build effective, culturally competent global teams with focus on the cultures of the USA and India. Jennifer Kumar, Managing Director, an American citizen, has almost 10 years experience living, studying and working (owning a business) in India. Authentic Journeys Consultancy is registered as a Private Limited in India (Kerala) and an LLC in the USA (Utah). We provide onsite and live-online instructor-led courses, facilitation and corporate coaching.