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Cultivates Trust and Safety: ICF Core Competency 4

ICF Core Competency 4: Cultivates Trust and Safety part 2 Listen to an updated version (2025) of this podcast here. See/read part 1. Written by: Jennifer Kumar (Managing Director, head Coach of Authentic Journeys)    [00:00:01] And welcome. I’m Jennifer Kumar. I’m actually here for part two of the core competency number for deep dive, which is revolving […]

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CEFR: Self-Analyze Your English Language Skills

One of the ways we track your progress through our coaching and training programs is through the use of the CEFR self-assessment tool. Take a look at the video below to help you understand how to use this tool to assess your language skills.    How can I use the CEFR to analyze my English […]

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Speak with Confidence in Virtual Meetings

Most likely, you’re a non-native English speaker looking for strategies that you can apply to communicate more effectively with confidence in virtual meetings, is that correct?   Well, I hope so, because you have come to the right place. I’m Jennifer Kumar from Authentic Journeys, and I’d like to share three strategies with you that […]

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New Year Wishes in 40 Languages

Thanks to my Facebook and professional online networks, I have compiled the following list of global new year wishes in 40 languages!    In each line take note:  The name of the language: The greeting in that language. Words in parenthesis (…) are the required transliterations for any scripts that aren’t Roman. Blue bolded word […]

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Checklist to Self-Edit Emails

Checklist to Self-Edit Emails:  Capitalize the letter I on it’s own.  Capitalize the first letter of every sentence.  Capitalize the first letter of proper nouns (names, company names, your job title, days of the week, month names, country and city names, etc.).  Ensure there is a punctuation mark (full stop/period, question mark, exclamation mark) at […]

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Accent Reduction for Native Speakers

“But…” says the native speaker…..”my colleague is fluent in “my” language, so we are speaking the same language.”  But, are we, really?    Is American English the same as UK English? Is Indian English the same as Filipino English? Or, is the English spoken in Ghana or South Africa the same as the English spoken in New Zealand? […]

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When Training Is Not Always the Answer

The video transcript follows. [00:00:01]  Is a training program always the answer to the challenges of client communication? [00:00:10] Hello, everyone. I’m Jennifer Kumar from Authentic Journeys and many may be surprised that I’m asking that question because I actually deliver communication, leadership and cross-cultural training specifically for software development teams in India that work with […]

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Building Trust & Good Relationships with US Clients

Is your software team based in India? (Or outside of the US?)    Do you work with US Clients from offshore or as an expat in the US? Are you looking for tips and strategies for building trust & good relationships with US Clients?   If you are wondering how your team can better connect […]

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Software Development Terms in Ordinary English

This glossary of Software Development Terms in Ordinary English is a work in progress. As I post this in September 2020, I have a list of over 130 words and phrases used by techies in daily conversations at work (with only about 1/3 defined). As I know there are plenty of people like me out there […]

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Get Ready for the Demo

Wow US Clients During Demos & Sales Presentations Do you sell to or work with US clients from India?  Are you wondering why they are not connecting with you the way you anticipate?  Do you know you have a good product or service, but feel the US prospect doesn’t get the message the way you present it […]

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