Being late to virtual meetings with U.S. clients or colleagues can mark the beginning of the end for many cross-border client building relationships.
Americans and Indians obviously manage time very differently. This is a big culture difference.
Note: Some of these differences are based on my experience living in Kerala. There are variations to this behavior in different parts of India.
In the U.S. if you are late, the person waiting for you will not only think you can’t manage time, or look irritated or impatient, they may think any of the following about you:
If you are late, you are irresponsible.
If you are late, you did not do the work.
If you are late, you will not finish work on time.
If you are late, you are not interested in this meeting.
If you are late, you don’t care about this work or appointment.
If you are late, you don’t respect me or yourself or your time.
…and possibly…
If you are late, you don’t care about me! (Yes, some can and do take it personally!)
The Unwritten Policy
Many companies and colleges have an unwritten rule that if the meeting or class were to start 15 minutes late, it won’t happen. It’s canceled. When I went to college in the U.S., in my 4 years and 40 classes, I can count on one hand how many classes were canceled because the teacher never showed up. This would not be the case in India (I also studied in India, so I know!).
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