15 Situations a Cross-Cultural Coach Helps with Your Team & Company Growth

Posted On: July 21, 2020

When do you need a cross-cultural coach and business strategist?    


Depends on the person and situation!
Below are 13 reasons international minded professionals such as you seek assistance from a cross-cultural coach or a cross cultural business strategist. This list is not exhaustive.

Importance of cross cultural training when you DON'T travel for work

The Lucky 13 Questions We Can Work on Together:

  1. I work with Americans, but am not an American citizen. I may or MAY not live in the US (work from offshore). How can I understand American work expectations better to provide better customer service and service delivery? This is especially pertinent in our Covid #stayathome world where we are all working distributed from our home and unable to travel, even short distances. 
  2. I want to be confident in making small talk with foreigners, specifically Americans
  3. I want to learn how to manage difficult situations (conflict) with my colleagues
  4. How can our team how handle diversity and be inclusive of people from different backgrounds in a professional manner
  5. We are building teams across cultural and global borders. We want to know how to plan our projects keeping in mind each other‘s cultural and national holidays. 
  6. How do we host foreign delegates, clients or colleagues in offshore locations?
  7. What are the major US holidays
  8. How do I identify and cope with culture shock?
  9. I want my offshore team to understand US culture before coming onsite.
  10. How can we prepare to move home after living abroad for some time? (Also known as repatriation. Repatriation coaching can start before the expat assignment starts.) 
  11. How can I prepare and deliver engaging virtual meetings, presentations, demos and other interactions to global teams?
  12. How do I decide to move abroad for family, work, educational or other reasons?
  13. I work with offshore and want to understand my onsite client’s culture
  14. I’m building an offshore sales team to engage with prospective US clients. 
  15. I want to understand the cultural nuances of English with colleagues in the US and North America (including accent, reduction of mother tongue influence, word choices, pleasantries, and more). 

Jennifer Kumar, author of this post has worked with over 2,000 global professionals with the express aim of improving business relationship building on global, dispersed and virtual teams. Contact us today. Or, take a look at this video that talks about how the first discovery call takes place. 


The whowhatwhenwherewhy and how of cross-cultural training and strategy facilitation.

Original posting, Jan. 2011, Updated: Nov 2014, Nov. 2015, July 2020




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