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Politely Say No to US Clients

Have you ever been in a situation where you were in a conversation with a US client and needed to say no, but instead did not say anything because you did not know how to politely say no or push back?  Well, today I am going to teach you a few formulas and phrases you can […]

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ICF Core Competency Area A: Setting the Foundation

Written by: Jennifer Kumar (Managing Director, head Coach of Authentic Journeys)  As I prepare for the PCC – mid level ICF credentialing exam (known as the cka- coach knowledge assessment), I’d like to share some of my insights around how the ICF core competencies apply to me as a coach. In this post, I’d like to talk […]

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Pioneer Day: A Holiday Unique to Utah

We moved to Utah on July 4, America’s Independence Day. We moved into our new apartment on Pioneer Day, July 24.  “Pioneer Day?” I wondered, “What’s that? I have never heard of it before!”  I heard there would be fireworks and a parade. We loved the 4th of July fireworks show we saw from Ensign […]

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15 Situations a Cross-Cultural Coach Helps with Your Team & Company Growth

When do you need a cross-cultural leadership coach and business strategist?     Answer: Depends on the person and situation! Below are 15 reasons international-minded professionals such as you seek assistance from a cross-cultural coach or a cross-cultural business strategist. This list is not exhaustive. I work with Americans, but am not a US citizen. […]

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American Culture and Language Blogs with High SEO

Back in May, I posted the first blog on highly ranked blogs on culture topics. That blog has been a pretty popular blog, so I thought to create another blog on the same topic. First, I will highlight some blogs that were not highlighted in the previous post, then follow up with how the blogs […]

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Ways Small Talk with US Clients Improves Working Relationships

Are you frustrated with the interactions with your US client or colleague? Do you sit in your team in India and wonder why, though you have worked for months or even years with your US counterpart that you still can’t seem to break through and handle the challenging conversations? Do you feel frustrated that while […]

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Mistakes US Clients Make on Conference Calls and in Virtual Meetings (With Solutions)

I have provided coaching to over 4,000 professionals in India who work on virtual teams with US American counterparts or clients. Often, I am asked to help [Indian] team members to improve their business acumen and communication skills to perform better on daily status update calls, virtual meetings and presentations. In many cases, many assume […]

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