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February 11, 2019

Expat Success Coaching for Career, Life and Language Success in Salt Lake City

Our goal is to help you be successful in your new home and new country, especially if you are: 
  • An expat from another country 
  • A highly skilled immigrant, New American, international business visitor or immigrant entrepreneur looking for support in success in the USA
  • A trailing spouse setting up your home and family here in Utah and the USA 
  • An educated professional who is looking for help understanding American culture and being successful at work 
  • A foreigner who knows English, but needs help with American English, making conversation with American business colleagues and how to make friends in the U.S. 
  • An international student, expat or adult looking for individualized advanced English as Second Language (ESL) coaching and help with setting up your new life in the United States 
  • On any of the following visas: J1, J2, H1B, H4, F1, F2, B1, etc. 
Chinese Heritage Gate, West Valley City
Chinese Heritage Gate, West Valley City

To be eligible for our coaching you: 
  • May be new to the U.S. 
  • Planning to move to the U.S. (international assignee, expat preparation, going onsite for client relations, etc.). 
  • May have lived in the U.S. for a few years or a few decades, but still need help understanding the culture because you may not have much chances to interact with locals or American citizens who were born here.
  • Have a good grasp in English. You may have even studied in English medium schools or colleges in your home country or native place. You may even have studied in English in a school or college in the US, as an international student, but still need to grasp finer aspects of American culture or American English to be successful in your career and job in the U.S.
  • Should be able to speak English enough to make simple conversation (I do not teach English from scratch).
  • Want to build your confidence in speaking and understanding (listening comprehension) in English with Americans at work, in the community, at church or other normal daily life settings. 
  • Want to learn how to communicate effectively at work with Americans. This includes spoken English and written English; such as writing effective emails and how to create and conduct presentations and meetings that leave a good and long-lasting impression.
View of Salt Lake Valley looking south from Ensign Peak at sunset.
Jennifer Kumar, your coach, standing from Ensign Peak
with a view of Salt Lake valley below.
We do not:
  • Focus on grammar. If you want to improve your English for an IELTS test, TOEFL test or want detailed English language and grammar classes, I'd suggest other resources. 
  • Teach English from scratch. 
  • Focus on accent or speech patterns, though we can work on it on a small scale. 
Our Coaching Process:
Let’s see how the process goes. Below the graphic, I will describe the process starting from the Intake & Goal Setting step, circling down, to the right.


Intake and SMART Goal Setting (Two or Three Short Meetings)

Intake Meeting (about 30-60 minutes)
I meet with you to discuss about your current situation, what kind of topics you want to work on, and we will set your goals. 

In general, we specialize in career coaching with international professionals, international students, expats and skilled immigrants in the US on communicating and managing effectively in business and work environments in the US. Much of the coaching focuses around cultural adaptation of language, culture, mannerisms and dos and don'ts in America.

Some common topics we coach on include: e-mail and business writing, small talk, meeting management, and more as identified on need.

In this call, I also review with you the over all flow of a coaching session and how they are conducted (which I outline below).

As this intake session wraps up, we speak about all the identified goals. In many cases, we may need to work on making the goals more specific by breaking them down into specific skills or process steps. I ask you to consider all the goals discussed until the next session as we will discuss prioritizing them.


First Coaching Session (30-60 minutes)

The first coaching session is often an extension of an intake session. In this session, we look at all the goals, complete a gap analysis of the goals and prioritize them and break them down into actionable steps.


Improving communication on cross-cultural, virtual teams


3-5 Subsequent Coaching Sessions (30-60 minutes)
Typically, we meet every other week or every three weeks for 30 to 60 minutes. Ideally, it’d be better to meet once a week, but, in many cases, I end up meeting with most clients once or twice a month.

How Each Session is Structured:
First 10 minutes
We make a little small talk and review what we discussed last time and also talk about any tips, skills or awareness exercises they have implemented.

Middle of the session (if an hour, 10-50 minutes, if 30 minutes, 10-25 minutes)
We talk about one or two of the goals and assess them against actual real life work scenarios.

And, since I am a cross-cultural coach, we attempt to analyze the culture differences faced and how to overcome the culture gaps (while remaining true to your values). (This is the mission of Authentic Journeys.)

Last 5-10 minutes
Based on what we have discussed, you will identify 2 or 3 things you want to work on until our next meeting.


 
Application of Coaching
The whole goal of these sessions is to give you actionable and practical steps that you can  apply in your daily life and work situation. You own your own learning and development plan which leads to more successful outcomes. I provide an outlet for brainstorming, prioritizing, advising, coaching and accountability.

1 Month Follow Ups: Status Update
I will share with you updates on a regular basis depending on how often we meet- could be once a month if we meet 3 or more times a month, or maybe once every other month.


Evaluation: After 2 to 3 months
After about 4-6 sessions we meet to evaluate the process, achievements, and continued areas of focus. We can also decide if you would like to continue coaching or not.

*We respect your privacy and confidentiality. A confidentiality form like this one will be discussed and signed.


Cherry Blossom Festival at Capitol Hill, Salt Lake City
Where do we meet:
  • We can meet in person downtown in Salt Lake City at a library, coffee shop or other location (we do not have an office)
  • Online or on the phone (so, I can meet with you even if you are not in Salt Lake City)
  • In real life settings. For instance, I have coached people (through role plays) to get a library card, bank accounts and other real life situations, then taken them to the library to help them set up their library card, bank accounts, etc. Or, how to order food or coffee in a restaurant and coffee shop. The possibilities are endless. 

View of the Wasatch Mountains from Salt Lake City library.
View of the Wasatch Mountains from Salt Lake City library.


Costing and fees: 
This is being posted in February 2019. When you contact us, refer to this post for a special rate of US $35 an hour until May 2019. 

Payments accepted: 
  • Paypal, Venmo or other payment in person or online in US Dollars
  • Indian Rupees (INR) by bank transfer within India, plus GST (for those in India) 
Hindu Temple - Sri Ganesha Hindu Temple - South Jordan, Utah
Hindu Temple - Sri Ganesha Hindu Temple - South Jordan, Utah

Cultural Nativities and Creche Displays: Christmas at Temple Square
Cultural Nativities and Creche Displays: Christmas at Temple Square


About your coach: 
Jennifer atop the popular Living Room Hike.
Jennifer atop the popular
Living Room Hike.
Jennifer Kumar is an American by birth, married to a citizen of India. She is a transplant from New York to Salt Lake City. Jennifer has been coaching international students and expats in the US since 1998, in addition to global tech workers. She has lived in Kerala, India where she did cross-cultural business coaching for IT professionals for more than 6 years. She has also volunteered for English Skills Language Center, the Refugee & Immigrant Center and the University of Utah English Language Institute in Salt Lake City. See more of her profile here.



Get in touch:
US Phone/Text: (385) 218-0947 
India (Whatsapp only): 91-95-393-47529

Other resources for newcomers and expats to Salt Lake City:
Internations Salt Lake City group 
Living Color Utah, Discover Diverse Utah (photo below from display at the Silicon Slopes tech conference, 2019) 

Living Color Utah Diversity Statistics
More Photos of Salt Lake City and Surrounding Areas

Public Transport: Trax at Fort Douglas, University of Utah
Public Transport: Trax at Fort Douglas, University of Utah
Pioneer Day (July 24) Parade Float, 2018
Pioneer Day (July 24) Parade Float, 2018
Temple Square and Capitol Hill as seen from Zions Bank Building
Temple Square and Capitol Hill as seen from Zions Bank Building
View of Salt Lake Valley looking west from Rattlesnake Gulch Trail, Millcreek.
View of Salt Lake Valley looking west from Rattlesnake Gulch Trail, Millcreek.

Authentic Journeys: Bridging Culture on Virtual Teams

We help build effective, culturally competent global teams with focus on the cultures of the USA and India. Jennifer Kumar, Managing Director, an American citizen, has almost 10 years experience living, studying and working (owning a business) in India. Authentic Journeys Consultancy is registered as a Private Limited in India (Kerala) and an LLC in the USA (Salt Lake City, Utah). We provide onsite and live-online instructor-led courses, facilitation and corporate coaching.