24 Tips on How to Handle Stress at Work

We all face stress at work and in our life in general. Typically, most of us do not associate stress with happy things or good and peaceful feelings. Therefore, most of us either try to avoid stress or dislike stress. It is impossible to avoid stress, so, even if we never like stress, we have […]

What is Kerala Piravi – Kerala Day

What is Kerala Piravi – Kerala Day?  Kerala Piravi (Kerala Day) is the birthday of the state of Kerala is Southwestern India. See the map to the right. The red highlighted section is Kerala State.   When was the birthdate of Kerala?  November 1, 1956. As of 2022, Kerala turns 66! (Note: India’s Independence Day/Date […]

Small Talk Conversation Starters: Halloween

Trying to identify the right small talk conversation starters for Halloween is made easy with the wide range of ideas in this post. The small talk conversation starters in this post can be used at the water cooler, in the break room or over lunch to make small talk about Halloween, which falls on October 31 […]

What Does ‘Turn Down’ Mean?

What does “turn down” mean? Today I heard someone say, “I was turned down some 40 times before I was hired at this company!” I did not understand what “turned down” meant!  Help me understand this American English idiom! This was said by a person who applied for 40 different positions at the same company […]

Basic Facts About Independence Day in India

Introduction to Basic Facts about Independence Day in India When is India’s Independence Day? August 15. When did India gain Independence from the British?  In 1947. What day or days are given off for this holiday?  If it falls on a working day, only that particular working day is given off. It is true that […]

Back to School – Small Talk in the USA

“There’s 104 days of summer vacation, and school comes along just to end it…” The title song lyrics to the Disney cartoon Phineas and Ferb sums up the feeling that most American kids have between early August and early September.  To clarify, no, kids do not have 104 days of summer vacation! School kids (grades 1-12) […]

British vs. American English: Word Lists, Grammar Tips, Accent and More

Let’s look at some salient and obvious differences between British vs. American English. This post will provide an overview of some of the key differences of British (United Kingdom – UK) English and American English. This post will give you guidelines in how to use these two languages, especially in interacting with American clients. These […]

What NOT to Say on Sales Calls

“What words or phrases should we avoid on sales calls with Americans?” “What should we say instead?” These are common questions professionals in India ask me that are working with Americans. In this post, I will share some dos and don’ts when it comes to what to avoid saying and what to say instead.   […]

KPO vs. BPO: How They Are Different

Outsourcing of business operations is quite common in today’s world. There are very few (if any) large organizations (MNCs- Multi National Corporations) in the world that don’t outsource at least a handful of their operations. Let’s explore the differences between KPO vs BPO.     KPO vs. BPO: Definitions Business Process Outsourcing (BPO) is the […]

When to Use Advise or Advice in Office E-mails

The word “advise” is commonly used in work related emails in India. Some common sentences or uses include: “Kindly advise me what to do.” (At the end of an email.) “Frank advised us to….” (In the body of the email.) “I advised the client we would be late to the meeting.” “Please advise your convenient […]

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