10 Tips to Work Effectively With Americans: Tips from ThinkPalm

Posted On: March 16, 2016

ThinkPalm LogoManoj KP, Director and CEO of ThinkPalm Technologies shares the top ten tips to work successfully with American clients and counterparts. 

10 Ways to Set a Good Impression and Quickly Build Relationships with US Clients

  1. Be clear – if you don’t understand, get clarity, summarize and assure you understand. 
  2. Vet all processes up front  
  3. Don’t make assumptions 
  4. US counterparts expect transparency 
  5. Adapt to the process 
  6. Be ready to justify your position with fact, figures, and business reasons
  7. Know the big picture, not just the details of today (important even for status updating) 
  8. Be able to articulate your accomplishments and positions – not only in the selling process, but also during the engagement. 
  9. Focus on providing value adds and extras, more than what is explicitly asked for. 
  10. Communicate readiness to go to the next step 


ThinkPalm Solves Your Business Problem Through Enterprise Solutions
Jennifer, of Authentic Journeys, with the
ThinkPalm team in 2017.

ThinkPalm Technologies, headquartered in Kochi, India, is a Product Engineering Services company focusing on enterprise solutions, business communications solutions and mobility solutions. To learn more about their work, visit the ThinkPalm website-

Check out some of the cool employee engagement activities ThinkPalm did during the 2020 CoVid lockdown.

Author, Jennifer Kumar, Managing Director of Authentic Journeys, based in Salt Lake City, Utah helps teams like yours to learn and apply the tips in this article to convince, negotiate and build better relationships with US counterparts throughout the entire engagement- from sales, project deployment and meeting management, and follow up. Contact Authentic Journeys here.



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