Welcome to Authentic Journeys - ഓതെന്റിക് ജെർനീയ്സ് - US-India Cross-Cultural Training

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    Welcome to Authentic Journeys - ഓതെന്റിക് ജെർനീയ്സ് - US-India Cross-Cultural Training

December 20, 2016

How to Minimize Cross-Cultural Risk Factors in Offshore Outsourcing

Do you know that cross-cultural factors impact productivity and overall outcome of the delivery in offshore outsourced projects? 

Listen to the video above to learn about some of the top cross-cultural mishaps that impact Indian businesses interacting with American clients, counterparts and colleagues. The tips and remedies you are looking forward to hearing more about are based on real-life and current evidence collected by an American citizen who has been working on the ground in India for the past almost five years consulting and collaborating with professionals such as yourself looking for solutions to pressing cross-cultural problems to improve business outcomes.

Now a days a broader spectrum of industry sectors rely on outsourcing – spanning much beyond the traditional coding and call centers of the 1990s. In addition we must not ignore the wide range of highly skilled job profiles which are now outsourced - business analysts, software/solution architects, and multiple layers or management.

The case studies shared, while broad enough to apply to any industry, stem from a wide variety of business services such as:
Jennifer Kumar, Authentic Journeys
  • Business Analytics
  • IT, Software & Mobile App Development
  • eCommerce & Consumer Retail
  • Educational Services & Support
  • Financial Planning & Investing
  • Legal Services & Conveyancing
  • Communications Infrastructure Planning
  • Medical Insurance Administration
  • Offshore Recruitment

Whether you are just starting your offshore team or have been providing outsourced solutions for many years, there is something for everyone to learn in this thought-provoking session. 

Speaker, Jennifer Kumar, the Managing Director of Authentic Journeys based in Kochi (Infopark) has provided cross-cultural business solutions to over 30 companies in South India, positively impacting over 3,000 Indian professionals.

Authentic Journeys: Bridging Culture on Virtual Teams

We help build effective, culturally competent global teams with focus on the cultures of the USA and India. Jennifer Kumar, Managing Director, an American citizen, has almost 10 years experience living, studying and working (owning a business) in India. Authentic Journeys Consultancy is registered as a Private Limited in India (Kerala) and an LLC in the USA (Salt Lake City, Utah). We provide onsite and live-online instructor-led courses, facilitation and corporate coaching.