US Idioms to End a Meeting and Implications (Podcast)
It would be common to hear American clients use idioms to end a meeting. Let’s take a look at some of these idioms, their meanings and their implications to a conversation. “By the looks of it, we will have to pick up tomorrow where we left off.” An American could surely end a meeting […]
13 Indian English Words
Do you work on a global team with team members in the U.S. and India? This post may provide a little context to a few common Indian English words that are used differently in American English. Let’s take a look…. The Lucky 13 List of American & Indian English Words With Translations Pay Hike […]
What is Diwali? Stories, Legends, Celebrations in Different Parts of India
What is Diwali? Known as the festival of lights, Diwali is celebrated on a nation-wide scale sometime between mid September and mid November, based on the Hindu calendar. In 2019, Diwali falls on November 14. “Diwali” is the easy-to-pronounce form of Deepavali. In Sanskrit “Deepawali” is the marriage of two Sanskrit words- Deepa meaning light […]
Are you settled yet?
When moving abroad family, friends, new neighbors and perfect strangers will want to know if you’re feeling at home in your new home. One way of doing that- especially the Indian way is by asking, “Are you settled yet?” I am unsure how to answer this question. For me, feeling settled is about more than […]
Handle Difficult Customers on Support Calls With Ease
Welcome Irate or Emotional Customer Care Calls With These Tips Do you provide tech support or solve customer problems over the phone? It’s quite likely at some point you will need to handle difficult customers on support calls. Below are a few tips that can help you provide excellent customer service to callers who are […]
Forgot to Change the Clock for Fall Back – What Will Happen?
You wake up in a cold sweat on the Monday after the first Sunday of November thinking, “I forgot to change the clock for daylight saving time? What will happen?” First of all, you can relax… if possible… sleep an extra hour longer. If you start getting ready at the normal time for work or […]
Leave Days in Kerala, India
When elections happen in India, official holidays are called by the state and local government. As I understand it, voters can only vote in their home district as no absentee ballots are entertained. This means that people who work, live or study away from home must travel home to vote. Upon voting, a black mark […]
Techie Words Explained in English Anyone Can Understand
Are you a developer who gets stuck when trying to talk about technical concepts with non-technical clients? Maybe you have relied on others to take over these conversations? We are here to help! This posts starts the exploration of techie words explained in English. (There is a more exhaustive list of more advanced words dev […]
Tackling the Issues of Hiring NRIs
This article written by Aseem Juneja and Jennifer Kumar first appeared in Mobility Magazine, August 2011. Tackling the Issues of Hiring NRIs From slow economic growth in the West to a burgeoning Indian economy, there are a litany of reasons to explain the trend of Non-Resident Indians (NRIs) desiring to venture to India […]
Do I Have Culture Shock?
Yes, culture shock is real. For those who have ever moved away from home to a new environment and experienced any of the following symptoms, it’s likely you faced culture shock: Social Symptoms Feeling lonely most of the time (even when around others) Over identifying or idealizing your native country or culture Inability to accept […]
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