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The Importance of Requests Formed as Questions

Why an Indian Manager’s Requests Were Being Met with a Cold Shoulder Cross-cultural empathy can take different forms. What if you have to manage two teams and both have totally different communication and interactive patterns? I recently read an article about a Mexican managing Dutch colleagues and was reminded of a cross-cultural management seminar I had […]

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Personal Space in US Offices (Cross-Cultural Example)

When looking for examples of cross-cultural empathy, there’s no need to look too far away when you have friends from different countries or friends that travel to foreign sites for work. When my Indian friend returned to India after three months of living and working in the U.S.A., I learned from an Indian’s viewpoint some […]

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How Do I Respond to Birthday Emails?

Just like in India, it’s common for American colleagues or clients to wish each other Happy Birthday. Office birthday parties are common in both India and the US, as well. Working on distributed, global and offshore teams, many birthday, holiday and other wishes may be communicated by email. So, how can you answer these emails? […]

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5 Tips To Encourage Offshore to Acknowledge Emails

Sometimes getting acknowledgement of emails from offshore Indian teams can be problematic. If you are facing this problem, here are a few tips that can help you get the acknowledgements you seek:  5 Tips To Encourage Offshore to Acknowledge Emails Close the email with this statement “Kindly respond to this email within 24 hours to […]

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MIA – Meaning in a Corporate Context

What does MIA mean? How is it used in a corporate environment?  MIA is actually a military abbreviation that means Missing In Action. In terms of military conversations, MIA is something no service person would want to happen to them. While this acronym can conjure up intense emotions for service personnel, in a work environment, […]

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Who is an NRI or NRK? – How Indians Classify Life Abroad

NRI and NRK are a few of several abbreviations and words referring to Indians abroad. Let’s look at a few common abbreviations and words people from India use when describing themselves as foreigners, expats or overseas residents.   What does NRI stand for?   The expansion of NRI is “Non-Resident Indian.” NRI is an abbreviation […]

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