Below, we can read some of the ways we can misinterpret each other’s good intentions as, in some cases, we may approach doing business a little differently.
|Americans may feel that Indians….||Indians may feel Americans…|
|Spend too much time on small talk
Aren’t serious about business because of focus on small talk (not true)
|Are too business like and not approachable because of abbreviated small talk
Don’t care about them on a personal level because they may do business before pleasure, therefore Americans do not make small talk (not true)
|Expose personal and intrusive information in small talk (family, relationships) with people they barely know.
||Are cold, and unfeeling because they don’t talk about family at work with those they do not know very well.|
|Are reluctant to talk because they don’t say yes or no directly or in a way they understand. Or, that Indians tend to say ‘ok’ to everything, and Americans do not know what they are saying OK to.
||Want instant gratification all the time because they may not want to talk about family and build relationships through personalized small talk.
|Over involve their family in business interactions and decisions (even family members who do not work at the company are considered in some decision making, in some cases).||Think only about themselves as they rarely involve their family in business decision making. (Large separation between work life and personal life.)|