Why Americans Expect Counterparts to Ask Questions
Posted On: October 3, 2013
This is a hot topic in my coaching engagements and management seminars. I am often assigned to work with up and coming managers and even seasoned managers with 5-20 years of experience to help them “take initiative” and “ask questions.” When we start the sessions, I am often asked, “Why do Americans expect me to ask questions?”
This topic has been discussed and debated from various angles. Today I have created a new theory I would like to share with you. If you can spare five minutes, take a listen to this podcast below. Feel free to share your experiences below in the comments section.
Please listen to the below the recording for some feedback from past clients who have worked with me on this topic!
Thank you for spending your valuable time here.
“Jennifer provided my direct reports the skills to take initiative and speak up to the U.S. clients. Jennifer has helped a few of my direct reports to speak up with US clients in a clearer way, taking initiative to ask questions, express ownership, and discuss new ideas. In fact, the client is so pleased as the work productivity has improved. A few of the ideas proposed by my direct reports have started to take shape and the client is very excited about it. More than the work relationship, the personal relationship has also improved. Due to this, we are getting more interaction with the client.” ~Bangalore Based Financial Professional
“I have learned that speaking slower is a benefit to getting people to understand me with more clarity. Before I used to rush through all my presentations, thinking the faster I spoke, the more I could say. In fact, the more I said, the more confused my audience got. Jennifer helped me to understand this and adjust my presentations accordingly. Due to this, I could attend my management presentations with more confidence and my manager did not have to spend his time watching my presentation. Now my team and my manager have more confidence in me!”
~ Middle Manager in a South Indian Company working with Europeans and Indians across India
“I used to speak and write in very long sentences. The idea I had was the longer the sentences; the more it would show that I am fluent in English. This worked against me. Longer sentences meant the audience was losing the message in complicated grammar and sometimes-negative tones. She taught me how to recognize these flaws in my communication. Now I speak and write in a variety of shorter and longer sentences to maintain a good conversational flow with my clients.” ~ Manager with 20 years experience in Infopark
Contact Jennifer today to start coaching and improving client interactions with US counterparts.