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November 5, 2015

Problem Solving with Americans – Do’s and Don’ts

Avoid feeling like you're going to fall down when working with Americans with our handy tips
The video in this post will summarize the previous two videos, highlighting best practices in how to approach and solve problems between colleagues.

Questions to ponder:
  • What are some of the best practices you noticed in this video?
  • Notice throughout the three videos in this series (Video 1Video 2), how people use English. Are the ways that people use English similar or different to your usage  of English?
  • Do take note of the use of ‘you language’ in the examples of how not to solve conflict verses the use of ‘I language’ in the correct ways of approaching and solving problems. How do you think the use of ‘you language’ and ‘I language’ impact the outcome of a difficult situation?

See Part 1  |  See Part 2

Is your offshore team planning to visit the US for onsite visits, conferences or business meetings in the U.S.? Jennifer Kumar provides online, live, interactive sessions for your U.S. teams and counterparts. She has already trained over 3,000 Indians in over 40 companies. Read more about the program, which can be tailored to your needs, or contact us today for more information. 

Thank you for reading.

Related Posts:
Helping Indians Solve Problems in American Culture 
How do I find a good solution to my problem?  
A conflict resolution model used to understand different personality types

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Authentic Journeys: Bridging Culture on Virtual Teams

We help build effective, culturally competent global teams with focus on the cultures of the USA and India. Jennifer Kumar, Managing Director, an American citizen, has almost 10 years experience living, studying and working (owning a business) in India. Authentic Journeys Consultancy is registered as a Private Limited in India (Kerala) and an LLC in the USA (Salt Lake City, Utah). We provide onsite and live-online instructor-led courses, facilitation and corporate coaching.