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Improving Phone and E-mail Communication at Work

Posted On: July 10, 2012

What did you learn from the communication sessions?



“I am attending sessions on listening and customer service with Americans given by Jennifer.


My team and I find these sessions helpful because:

  1. We can now understand the basic dos and don’ts of e-mail and phone communication.
  2. I learned paraphrasing is important, and how it can help me when I am trying to find the right words.”

Technical Team Lead
Infopark, Kochi, Kerala, India


Learn about our E-mail Skills Program.

Contact us to get your team started today!


We provide live, online, interactive sessions that are scheduled at your convenience.

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