Improving Phone and E-mail Communication at Work

Posted On: July 10, 2012

What did you learn from the communication sessions?


“I am attending sessions on listening and customer service with Americans given by Jennifer.

My team and I find these sessions helpful because:

  1. We can now understand the basic dos and don’ts of e-mail and phone communication.
  2. I learned paraphrasing is important, and how it can help me when I am trying to find the right words.”

Technical Team Lead
Infopark, Kochi, Kerala, India

Contact us to get your team started today!

We provide live, online, interactive sessions that are scheduled at your convenience.

Our Email Writing course, The Ultimate Guide to Email Writing for Ease and Professionalism, is designed to teach effective Email Communication, covering aspects like structure, tone, grammar, and etiquette. It helps participants write clear and concise emails tailored to different audiences and purposes. The course includes practical exercises and feedback to improve writing skills and build confidence in professional communication through email.

Image by DCStudio on Freepik
Image by senivpetro on Freepik


Find your Program!

Find your ideal program in just a few clicks.
Select Industry > Learning Level > Skill, to see 1-3 suggested programs.