New York and Newark Pronunciation Podcast

To clear the confusion, it is not ‘Newyork’, one long word without a space between ‘New’ and ‘York’. But, it is New York. Two separate words. In the USA, if you pronounce New York as one continuous word, it can cause confusion and may be misunderstood for ‘Newark’ which is a different city. There is […]

Improving Phone and E-mail Communication at Work

What did you learn from the communication sessions? “I am attending sessions on listening and customer service with Americans given by Jennifer. My team and I find these sessions helpful because: We can now understand the basic dos and don’ts of e-mail and phone communication. I learned paraphrasing is important, and how it can help […]

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