December 20, 2012

My Team in India Speaks With Fluency & Confidence with our US Counterparts

Communicating with US Americans on Global TeasmWhat strikes me most about Jennifer is her passion and focus. We worked together on a project for my client where she took extra care to understand the need, create a framework that would work in the time we had, and build trust and a comfort level with the group. 

I found they were relaxed and communicated openly with her. I then engaged her to coach individuals in India servicing US clients. 

I do believe her experience of standing in the gap between the two cultures will give them an edge. This advantage has already benefited the clients in achieving real results and positive change in the areas of engaging Americans in more culturally appropriate ways when managing various situations from everyday small talk, taking initiative in conversations, and an ability to address difficult discussions in a non-defensive, yet friendly way. 

VP feedback,"Ram has shown marked improvement in his communication skills with his client over the period. Now his sentences are short and able to communicate well to the client, basically ensuring that the client is also on the same page. He is all the more confident now than before when speaking to the client." 

It's been great working with you, Jennifer

-Annelise Piers,
Consultant at Copal Amba
Owner at Contentmentindia

Get in touch with Jennifer to start working with your team today! 

Authentic Journeys: Bridging Culture on Virtual Teams

We help build effective, culturally competent global teams with focus on the cultures of the USA and India. Jennifer Kumar, Managing Director, an American citizen, has almost 10 years experience living, studying and working (owning a business) in India. Authentic Journeys Consultancy is registered as a Private Limited in India (Kerala) and an LLC in the USA (Salt Lake City, Utah). We provide onsite and live-online instructor-led courses, facilitation and corporate coaching.