U.S. Culture Preparation

Working with Americans in the U.S. and offshore from India is a reality for many Indian IT professionals. Understanding the U.S. culture is critical to career and business success. Interactive role plays facilitated by an American expose your employees to the soft-skills and employability skills needed to reduce culture shock and increase cross-cultural understanding when working between Western and Eastern cultures.

Employability Skills and Fresher Orientation
Finishing School at Work – Transitioning from Student to Professional - For New Employees Working in American Companies

US Work and Office Culture & Workplace Values:
  • Time Sensitivity & Time Management
  • Accountability & Initiative
  • Streamlining
  • Equality
  • Task Assignment & Delegation
  • Work / Personal Life Separation

American Cultural Acclimatization:
  • Holidays & Vacations in the U.S.
  • Diversity & Stereotypes

Communication and Soft Skills:
  • Listening
  • E-mail Etiquette
  • Emotional Intelligence
  • How to Hold Meetings
  • Greetings, Casual & Small Talk
  • Phone & Conference Call Mannerisms
  • Presentation & Public Speaking Skills
  • Customer Service Skills
  • Speaking Clearly with Confidence
  • Group / Team-work
  • Goal Setting

Working with Americans from India - Offshore Team Skill Building 
  • Phone and Conference Call Etiquette
  • Etiquette in a 4-star Indian Hotel, Learn to use Cutlery (knife and fork)
  • NRI Adjustment into Indian Workplaces (For NRIs and Local Indians)
  • Enunciation, Pronunciation & Accent
  • Bridging Cultural Gaps
Working with Americans in the U.S.
  • Travel Preparation to the US
  • Accommodation / Housing Expectations
  • Area-Specific Orientation with Safety Tips (Custom-made)
  • Meal-time / Restaurant Etiquette in the US
  • Phone & Voice Mail Protocol
  • How to Dress for Success
  • Hotel and Rental Home Basics

Other services available upon request: Preparation for Studying Abroad in the U.S.A. and Relationship Coaching.

What Clients Have Said:
“Staying on the same page is easier with his American client, now that Ram is speaking in shorter, clearer sentences.” ~VP Financial Analytics Company, Bangalore

“We were enlightened on American values, how to communicate with people across borders, eating manners and so on.” ~Laxmi