Understanding American Culture - Training In India

A unique two-day program to expose participants to the lifestyle, workplace culture, mindset, behaviors, traditions and culture of the United States of America facilitated by a native-born American citizen living in India. 
American Values
Non- Verbal Behaviors
Small talk and Pleasantries
Presentation Skills
Listening Skills
Phone Skills
Idioms & Sayings
Meeting Time Etiquette 
Phone & Conference Call Skills 
Written & Email Communication 
Customer Service Skills 
Small Talk & Conversational Skills
Area Specific Orientation 
Email and Intelligence 
Safety Tips 
Meal Time Etiquette 
Hotel and Rental Home Basics

What’s in it for you?
Working with Americans in the U.S. and offshore from India is a reality for many Indian professionals. Understanding the U.S. culture is critical to career and business success. Interactive role plays facilitated by an American expose your employees to the soft-skills and employability-skills needed to reduce culture shock and increase cross-cultural understanding when working between Western and Eastern culture. 

Role-Play Exercises  -  Presentations  -  Games  -  Debriefs  -  Discussions

Page Added February 2013.