To learn about the small talk training program for virtual teams working with Americans or going onsite to the US, see this page. In this highly interactive training, your team will learn how to apply the common acceptable questions in conversations and emails with U.S. counterparts to improve working relationships. Your team will also get a lot of practice in creating small talk conversations, including the tricky transition from small talk to business talk (at the beginning of a call), as well as the transition from business talk to small talk (at the end of a call). We also talk about avoidable questions, and practice how to handle difficult conversations in case we accidentally ask the wrong question.
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Learn more about the Small Talk Training Program to build better relations with Americans.