Slideshow (No Voice Over)
India is a great place to do cross-cultural training and business consulting! 2014-2015 were incredibly productive, busy and satisfying. Learn more about the diverse projects, training programs, and clients Authentic Journeys has worked with over the past two years in the company portfolio, above.
Thank you to everyone who has made these years fantastic! Wish there to be more to come.
Slide 1: Authentic Journeys 2014 - 2015 Chronicled Slide 2: Business Registration
After six months and many trips to the accountant, lawyers to review and notarize documents, and local municipalities to confirm a myriad of details, the business registration process ended with a trip to the police station. The first page(s) of official documents in Kerala are printed on ‘stamp paper’ of different denominations. The official business name in India is Authentic Journeys Consultancy Pvt. Ltd.
Slide 3:College to Corporate
Jennifer is a miracle maker! At first, I doubted how the crowd would welcome her. We had technical difficulties and the crowd seemed sleepy after lunch. Due to an emergency, I missed her session. When I came back, I saw a room full of active and cheerful people indulged in different activities guided by her. “I saw the crowd taking selfies and asking for her contact details. It was a boost for our student branch’s reputation.”
Slide 4: College to Corporate “In Taiwan, we don’t approach strangers to ask for help or guidance. Jennifer’s sessions gave me tips on networking with Americans in person and online.” ~Accounting Major, SUNY Buffalo
“Americans talk with a different tone and pace than we do in Colombia. I learned tips to use my words and voice with confidence with Americans.” ~English Major, SUNY Brockport From the stars:
- Networking & Small Talk (Training Program for Success in the U.S.A.)
- Day One on the Job – College to Corporate Program for International Students
- Resume & Job Hunting
- Interview Tips
Slide 6: Media Mentions
- Malayala Manorama (Malayalm & English versions)
- Cannot Drive Cars
Synopsis: Foreign expat experiences working and living in Kerala.
- Kerala IT News: DevCon 2015 Press Release at Infopark
- Deccan Chronicle: Malayali by Choice
Synopsis: An American, German and Parisian share experiences as expats living in Kerala, India.
- All Ears English Podcast – Small Talk
Listen to Jennifer Kumar as a guest on All Ears English with Lindsay McMahon talking about the cross-cultural differences of small talk.
- Business Manorama: Write up on Authentic Journeys
Synopsis: If you show behavior flaws, then it’s all for nothing All Malayalam articles have English translations.
- Website copy for Indian companies working with Americans
- Language training exercise materials
- Edits for the Authentic Journeys blog and related materials
- US recruitment best practices
- US cultural-specific interview and resume building
- Career guidance for International Students in the U.S.A.
- Targeted U.S.A. website and marketing copy
- Attractive and user friendly graphic design templates for brochures and websites
Slide 8: Building Effective Teams
Created by Sarah Roost, Intern with Authentic Journeys from Vives Belgium, the Building Effective Team training was delivered to Cabot Solutions, CCS Technologies, Fragomen India, Litmus7, and Xcova. “Through learning about performance norms and team roles, we could understand ourselves and our team members better.” ~Vijitha, Xcova
Slide 9: Offshore Recruitment
Client Testimonial: “Engaging with a wide range of recruits is easier now because we understand simple concepts of American mindset and customer service.” Company Summary: 123RPO provides 'On- Demand' recruitment for contract or permanent technology or engineering positions across North America.
Client Testimonial: “Jennifer worked with us to create customized call scripts and cheat sheets that increased our engagement rate with recruits.” ~123RPO Recruitment Specialist
Slide 10: IT Solutions
CCS Technologies delivers Application Development, ERP, Portal, and Mobility solutions to American, Middle Eastern, European, and Asian clients. “The training has helped me and my team. It was natural. When we can communicate well, we naturally become more confident. I wish you reach out to more professionals and give them the necessary useful tips.” – Mahesh Benoy, Team Lead, HR
The training program was very constructive and reforming. It helped me in developing my personality as a whole. Thanks Authentic Journeys.
Slide 11: Internet Management Solutions
Client Testimonial: “From the sessions, I have learned the importance of time management and how to structure an email. I can participate in better conversations with clients due to improved listening capability and speech clarity.” ~Amaranth
Company Summary: Codework-Solutions develops innovative software that helps companies manage employees’ access to the Internet. The solutions include BrowseControl for internet filtering / restriction and BrowseReporter for monitoring / reporting.
Client Testimonial: “The cross-cultural interaction training program gave me a lot of confidence to communicate effectively with the Canadian Head Office.” ~Rajesh
Slide 12: eCommerce Solutions
Participant’s feedback: “Jennifer’s trainings helped us gain a better perspective on the nuances involved in interacting with cross-cultural teams. It helped in improving the team’s overall conflict management efficiency.”
About Litmus7: The heart-core retail enablers who don’t believe in performing business the conventional hard-core way. The company is inspired by a dream to give the retail industry a new experience while transforming them from ‘now’ to ‘next’. Litmus7 specializes in stabilizing, scaling, and transforming omni-channel eCommerce systems.
Participant’s feedback: “Jennifer worked with us to train our people in key areas like conflict management and team culture.” – Dhanya Unnitiriparambil
Slide 13: Custom Software Development
Suyati develops software in a cost-effective way for small and medium companies by leveraging the best technical and managerial talent from India.
Participant’s Feedback: “By learning how people on the other end would feel if we pushed them into a dark zone while the technical team here mulls over possible solutions, we can handle dead air more effectively.” ~Evita Eldhose
“With tactical mock demonstrations that helped us to put words into actions, Jennifer’s sessions will stay fresh in our minds for a long time.”
Participant Feedback: With tactical mock demonstrations that helped us to put words into actions, Jennifer’s sessions will stay fresh in our minds for a long time. We learned to ‘practice what is preached’. With detailed description, we learned to convey messages effectively, be it over a phone call or about knowing how people on the other end would feel if you pushed them into a dark zone while the technical team here mulls over possible solutions. Given a chance, I will not miss out on another opportunity to attend her sessions!!
Slide 14: Educational Services
Tutorwaves is an online tutoring platform for students in grades from 1 to 12 from the U.S.A, Canada, the U.K, and Australia.
“Jennifer gave an effective training on voice modulation and its impact while interacting with US customers.” “We gained a better understanding of the US culture and the educational system.” ~Anju Kuruvilla, Manager Marketing & Customer Relations
Full quotes: Participant Feedback: Our team at Tutorwaves was able to get a better understanding of the US culture and the educational system. Jennifer also gave an effective training on voice modulation and its impact while interacting with US customers." - Anju Kuruvilla, Manager Marketing & Customer Relations.
About Tutorwaves: Tutorwaves is an online tutoring platform built around strong values by a group of elite academics and educationists. They provide quality learning-teaching experience at an affordable price in a technology-enabled environment to students from grades 1 to 12 from the U.S.A, Canada, the U.K, and Australia.
Slide 15: Conveyancing Services
Participant Feedback: “We had a great opportunity to attend a wonderful and thoughtful workshop on Team Culture and International Team Work. The workshop covered topics such as Team Culture, Group Cohesion, Team Roles, and Effective Team. We take this opportunity to thank Ms. Sarah and Mrs. Jennifer for their effort to come over here and share their valuable knowledge with us. The workshop was fruitful. While all of us had to participate in the group activities, each one of us received individual attention. This helped us to develop our confidence. As we are working as a team, team culture and team work are essential knowledge. In short, the workshop was useful to us in all ways.” –Reshma
Company Summary: Xcova is a business-to-business conveyancing provider, built on many years of referral of cases from estate agents, mortgage brokers, property investors, and developers. Xcova is a UK based company. The tips provided by Jennifer and Sarah during the training session has helped us a lot while communicating with UK clients. The training improved the team's confidence while interacting with UK people.
Participant Feedback: “We had a great opportunity to attend the workshop of Ms. Sarah and Mrs. Jennifer. It was quite useful and interactive. We participated in a lot of group activities and exercises which helped us to understand the true meaning of Team Culture. In the first session, we learnt to introduce ourselves followed by communication exercise. There were several power point presentations regarding team culture and team roles. We also went through a few performance norms and role expectations. The session was really helpful in order to understand ourselves and our team. Every member of our team actively participated in it. We look forward to such sessions in the future as well.” -Vijitha
Slide 16: U.S.A. Culture Awareness Training
Practical tips to help to-be expats and international assignees live and set up their life in the USA. http://tinyurl.com/uscat2015 Started in 2014, continuing into 2016 and beyond, this program is conducted in partnership with UST Global and Mentor Global. Over 500 participants are ready to go to the USA!
Slide 17: Website Facelift!
Featuring a sleek navigation style, guests can find information faster. The new sections include New Programs, Enhanced Media, and an updated Team and Experts. We thank the team at Top Bracket Company! Thanks for helping the blog hit the 1 million mark in July 2015!
Slide 18: Life is a Celebration Holidays like Onam and Christmas are celebrated with passion, fervor, and fun. Games and competitions are conducted to add enthusiasm. What is Onam? Christmas celebrations at work in India NRITBI Onam 2014 (above) GeoInfopark Onam 2015 (Below)
Slide 19: Select Client List These companies understand the importance of cross-cultural training and invest in it.
- 123RPO Website: http://www.123rpo.com/
- Applexus Website: http://www.applexus.com/
- Bridge India Website: http://bridge-india.in/
- Cabot Technology Solutions Website: http://www.cabotsolutions.com/
- Cascade (AIMA) Website: http://aimabms.com/
- CCS Technologies Website: http://www.ccstechnologies.in/
- Codework Solutions Website: http://www.codework-solutions.com/
- Contentment India, via Copal Amba (a Moody's Analytics Company): http://contentmentindia.blogspot.in/
- eClerx: http://eclerx.com/Pages/default.aspx
- EY: http://www.ey.com/
- Litmus7: http://www.litmus7.com
- Suyati: http://www.suyati.com/
- Techolution: http://www.techolution.mobi/
- Tutorwaves: http://www.tutorwaves.com/
- UST Global: http://www.ust-global.com/en/index.html
- Xcova: http://www.xcova.com/