Or, maybe you're confused how and when to use Ma'am, Sir and other titles with strangers or people you have just met?
This video reviews the dos and don'ts of title use in Western Business English. These tips would apply to working with and interacting with U.S. Americans, Canadians, Australians and the British.
Jennifer Kumar helps your offshore team members create a striking and positive first impression with your U.S. counterparts in face-to-face or virtual environments. More about our programs here.
How to use the phrase 'excuse me'
How to make a good handshake
How to start a conversation