August 2, 2015

Cross-Culture Training: Small Talk Seminar


Program Objectives:
Not making small talk can break our career growth. Knowing the dos and don’ts of small talk in the US professional business arena can propel your career whether you are just starting out or a seasoned career professional. Answer the following questions:

  • Do you remain silent out of fear of saying or doing the wrong thing?
  • Are unsure what the appropriate and inappropriate topics are to discuss with US colleagues?
  • Are you able to talk about technical or work-related topics, but back out of small talk?
  • Do you avoid company parties, happy hour or even going to lunch with your coworkers because of not knowing what to talk about?
If you have answered yes to even one of the above questions, this seminar is for you!

Audience Profile:

  • International professionals or expats
  • International students about to start working in the US
  • Audience cap: 15

Session Description:
This 4 hour session builds your confidence in making small talk in a variety of professional settings:

  • Networking events
  • Interviews
  • Daily casual interactions at work
  • Business meetings
This is a highly interactive training program. Be ready to come and interact with others!

Session Flow:
  1. First Impressions: Handshakes and Introductions
  2. Small Talk Topics: Do’s and Don’ts
  3. How to Handle Difficult Situations (Avoidable topics, Sensitive issues, Unknown topics)
  4. Small talk in business meetings (including transitions from small talk to business talk)
  5. Three kinds of small talk in US business meetings and how to handle it

Facilitator Bio:
Jennifer Kumar, an American who has been living in Kochi, India since 2011, is the Managing Director of Authentic Journeys Consultancy a niche coaching firm providing cross-cultural business solutions to Indians, Americans and other professionals working across global borders. Since 2009, Authentic Journeys has prepared over 1700 professionals from over 25 different companies (Small and Medium-Sized Enterprises to MNCs) to work with international clients and colleagues.

Contact us for more information.

Photo credit: TEDxMoncloa 21

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