|Jennifer eats typical Onasadya|
(onam feast) with her hand.
Food may be served like this on special
holidays in south Indian offices.
Before reading the tips below, I suggest anyone going onsite to the US to do the following:
- Ask any other colleagues onsite at the location that you are going to that you trust for tips, as the culture of each office or site (even within the same company) is slightly different. Do not ask people you think will try to tease you and suggest the wrong etiquette.
- Find out if onsite has particular HR policies especially regarding foods allowed in the office. Many companies will have specific written policies on these rules, that can be used as a guideline.
- Go onsite, try to use a more Western approach at first. Play it by ear or watch your other colleagues to see how they behave. See what the ideal is and try to follow that.
Let's look at this topic from two angles (though there may be more):
- Eating with hands in a restaurant
- Eating with hands inside the office
1. Can I eat with my hands while going out to restaurants in the US?
Answer: Yes and No.
|Jennifer eats a paper dosa with her|
hand at a popular Kochi restaurant, Vrindavan.
Yes and no. At Indian restaurants it's more acceptable. If you are unsure, keep it confined to roti and forgo the rice. (A very hard thing for most South Indians to digest.) Also, if you go out to an Indian restaurant in the US, keep in mind that:
|Many employees of Infopark companies eat|
lunch at Ammaveedu (mother's house).
It's acceptable to eat with your hands there.
- Most restaurants serve North Indian cuisine and not South Indian.
- Most Indian food in the US restaurants may not taste as you expect it to (it's Americanized!).
- Your American colleagues may be interested to learn how to eat with their hands, and ask you to teach them!
- If you eat rice, do not walk around with rice pieces on your hands (in the restaurant or if you can eat with your hand in the office). Indian restaurants may give a water bowl. If it's a buffet restaurant, wiping hands completely clean before going up to get your next serving is ideal. The same tip works for the office, when going to wash up after eating.
Can I eat with my hands in the office?
Answer: Personally, in most situations, I'd refrain from this. Again, if it's done confine it to roti based meals, and not with rice. A few things to keep in mind:
- Confine the eating to the fingertips, not past the mid point between fingernail and knuckle.
- Mouth rinsing is not common in the US. Wash basins (known as sinks in the US) are only in restrooms and not in public areas.
- Do not leave food pieces behind in sink drains.
- In many offices, strong smelling foods are not appreciated. Indian food is one category of food that's considered strong smelling. Others include any fish preparation (Western or non-Western), Thai food, Mexican foods, some Chinese foods, anything with a lot of garlic, and others. Though these are ethnic foods, many Americans who are of different backgrounds enjoy these foods, but often avoid them in the office lunchroom. You may want to ask your onsite for advice on the foods allowed in the break or lunch room in your office. I'm sorry to say, many Indians will feel sad to find their choices will be very limited after hearing the list. (In most, but not all offices.)
Some other tips that Indian participants of training programs have suggested are:
- If eating with cutlery, do not tap or hit the cutlery against the plate. Americans tend to eat very quietly, even burping, loud swallowing or other noises are not appreciated, and if they happen, it's best to say, 'Excuse me' or 'sorry.'
- Try eating Indian food (especially rice and sambar types of dishes) with a spoon in India first. If you have never done it, and doing it for the first time in front of your US colleagues, this could be tricky.
- Meat dishes in the US are not usually cut into small pieces like meat or fish based curries in India. Learning to cut with a knife and fork is essential. Do not eat steak or fish with your hands. Cut a few pieces off first, then eat those. Do not cut the entire steak or fish at once then eat (this is how kids usually eat).
- Note that most Americans do not mix food on their plate. An Indian may eat sambar rice with one or two small portions of curry mixed in. Seeing an American eat a bite of steak with mashed potatoes and corn at the same time would be rare. But, if you mix the bites together as you eat, it shouldn't cause much of a problem. (Don't mix the food all together before eating, though.)
Some more tips from a presentation on workplace etiquette:
Jennifer Kumar is an American living in Kochi, India helping prepare your India teams for going onsite. Instructor led face-to-face programs are available for those in India. For those not in India or already in the US virtual programs are available as requested for onsite expat employees who require specific US corporate culture orientation sessions.