The basic plot of this show is about a CEO of a major corporation who goes ‘undercover’ and attempts various kinds of jobs within his or her organization. Imagine a CEO cleaning toilets, serving food, doing manual labor, collecting trash, changing hotel beds or any number of other lower paying jobs that do not require as much ‘education’ or ‘status’ as the CEO position.
Taking this show as a series, we can already learn a few lessons:
- In America, there is more equality and dignity of labor for white collar vs. blue collar jobs than in other cultures.
- In America there is cross-training. People in various positions do various jobs or understand a few different roles in their company.
- In most companies, regardless of culture or country, the CEO is so removed from the daily workings of an average employee, that to get into the trenches with them and do their job is not easy.
- Being a CEO and understanding how operations and management works for a wide variety of jobs that greatly differ from an office executive job is humbling for a CEO (let alone a big challenge).
- There are many processes and procedures in American businesses to keep things on the ‘up and up’ and in a predictable way that offers a quality and consistent product to its customers.
- Work habits
- Management styles
- Training and procedural requirements
- Relationship styles
- Communication styles – including American idiomatic expressions
- Other cross-cultural tid bits as they arise.
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Thank you for reading. Have a nice day.
Photo credits Microsoft Clip Art
Learn about on-the-job communication and process in an American workplace.
Author, Jennifer Kumar is a cross-cultural coach helping Indians understand American workplace etiquette. If you need assistance, contact her at email@example.com.
Editor, Sufi Swarup is a freelance editor and writer based in Bangalore, India.