Tutoring for Chinese to Learn American Accent, Communication, and Culture

Jennifer is a great and responsible teacher and friend! She spent a lot of time to prepare for each of my lesson. Because her students are from different countries and with different accents, she chooses different materials to each student. I can always get her emails about something interesting that just for my accent, which makes me feel I am very special. :) But I know she does the same thing for every student. After we were done with each lesson, she would go home and summarize my weakness and send me her notes. I can feel the passion she has for her students. I am really grateful for her help and friendship. [sic]

-Meina from China

Are you a Chinese person planning to move to the US or currently living in the US and want help with speaking better with Americans and understanding American culture? Click here to learn more about my programs. Or, click here to contact me today! Thank you!


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Outsourced to India: Factors that can Influence Types of Accommodations


In addition to understanding the types of accommodations and planning questions one can ask to secure a comfortable stay in India, one must also be aware of the company’s experience with outsourcing.

Things to think about:
  • Is the company a fully localized Indian company or American/ Foreign company in India?
  • How long has the company been in India? And, in that particular area?
    (Here you can assess that company’s knowledge of the local area and availability of different kinds of accommodation.)
  • How long have they been doing outsourcing?
  • How many months or years have they been arranging housing for business visitors?
  • How long do employees stay and is it temporary or for permanent relocation?
  • Is that area well known for outsourcing or new to outsourcing? How has the infrastructure (hotels, housing, restaurants, etc) conducive to outsourced visitors, expats, and repats?
  • Brainstorm other factors that could be relevant.
I appreciate you reading the three parts to this series on Outsourced to India. Please follow the below links to read the other two parts.
Read other parts of this article:
Introduction
Outsourced to India: Where Will I Stay?
Outsourced to India: Specific Conditions of Accommodations
Outsourced to India: Factors that can Influence Types of Accommodations


Related Posts:
Innovation While Moving Abroad (Author’s experience in adjusting to life in the "service apartment".)

Photo credit (India's flag): Kris_Kumar@Flickr


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Author Jennifer Kumar offers paid services to individuals, corporates and colleges in preparing to work, study or live in India.

Copyright © 2011, Jennifer Kumar. All Rights Reserved. Do not reprint.

Outsourced to India: Specific Conditions of Accommodations

When planning for your accommodation in India, here are a list of important questions to think about getting answers to. Answers to these questions vary widely on the city, it’s infrastructure, and available resources. No two situations will be the same.

Electric (Current)
  • Do you have uninterrupted power supply?
  • How frequent, if at all are power cuts?
  • Do you need to bring power adapters with you?
  • Does the place you’re staying have a generator?
  • How can you find out about power cuts? (Sometimes only local newspapers written in the local script carry this information.)
Food, Meals, Drinking Water
  • Is there any food provided in the place you stay?
  • Where do you go for food?
  • Can you cook or warm food up there? Ask what specific gadgets are available.
  • If available to you, be specific in requesting things like stove, utensils, and microwave (microwaves are still not common in all parts of India).
  • Is there a water purifier or is it better to buy bottled water?
Internet
  • Is there already an internet option available where you are living?
  • If you need to arrange it, what are the local ISPs and what options are there for connections?
  • How long does it take to get these connections?
  • How will you arrange your work if your internet speed is not up to your comfort level?
  • How much do you rely on the internet for work or personal reasons?
  • Where would you be able to access the net from outside your residence if required?
Laundry
  • Does your accommodation have a washing machine?
  • If not, how does one arrange for laundry service?
  • Can you do your laundry and ironing on your own or must you have a washerman or a maid do it?
  • (Be aware that dryers like we have in America are not available or rare to find in India, clothes are dried outside in the sun.
Life and Social Factors
  • If you will be staying ad extended time (say a month or more), you may want to know about proximity to places like grocery stores, malls, social outlets available, and other daily life activities.
  • Number of people sponsored to stay in the housing.
  • If you are taking your spouse and/or children with you, assure the company’s accommodations will be suitable for the total number of people in your family and that the company will pay the bill for all members (some companies have policies to only pay for you as their business guest).
Others staying in the same accommodation
  • Will this accommodation be reserved only for you (and your family) or will others be staying there also?
  • If others are staying there, do you get your own room or have to share with someone else?
  • Can it be arranged to stay alone if that is your preference?
Phone Facilities
  • What kinds of phone facilities are there where you will be staying?
  • For the landline can you make calls as well as receive calls?
  • Can you adapt your mobile/cell phone to use in India?
Proximity to work
How close is your accommodation to work? 
Keep in mind commute times in India during rush hour may be longer than you are used to in the U.S. If it is possible, before moving to India, visit to locate your housing, rent a car and driver and go in between the house and work during different times of the day. Just keep in mind, that once in India, you may have to drive yourself, which is a totally different ball game!

Security
Most buildings or housing complexes are gated in with a cement fence. The gate to this compound is watched by a watchman (security guard). If you expect others to visit you, you may give the names to the watchman or they will call up to you when the guests have arrive to confirm they have come to see you.

Transportation
  • How will you get to and from work?
  • Will your company arrange a car and driver?
  • Is this car and driver available for other outings or only transportation to and from work?
  • Can the driver speak English? (Has the driver had much experience with foreigners?)
Water supply
Is there a 24-hour water supply?
Will you get hot water in your room? (In India bathrooms are fitted with a geyser, the concept of a centralized hot water heater is not popular. Some places store water on the top of the building and the sun heats it throughout the day.)

Weather (Climate)
Find out what is the typical dress code and pack appropriately for work and climate conditions.
Bring your favorite sun-tan lotion.
Are mosquitoes a problem in that area (bring mosquito repellent or buy it in India, a mosquito net for your bed may be required as well).


==article concluded===
Author Jennifer Kumar offers paid services to individuals, corporates and colleges in preparing to work, study or live in India.

Copyright © 2011, Jennifer Kumar. All Rights Reserved. Do not reprint.

Outsourced to India: Where Will I Stay?


In this part of Outsourced to India: What Kind of Housing Will You Be Assigned to Stay In?, I share with you the types of accommodations that are available to expats, repats, NRIs, those who come on short and long business trips and also those who relocate or return to India (R2I).

Guest House
There are no standards for what a guest house is. It may be a separate house or a separate apartment. It could be fully furnished. You may have the option of having your meals cooked or cooking on your own. Some guests houses I have seen in colleges are like dorms or hostels. The guest has his or her own room with bed and bedroom furnishings, with or without a private bathroom. In any situation you may or may not have your own room. Assure you do not have to share or if you do, what are the particulars. You will need to clarify the arrangements.

Sometimes guest houses can also be called "Paying Guest" or PG. If it is a PG, house owners may be currently living there. Check into the details before agreeing to move in.

Homestay
Homestays are homes where a family already lives there and usually tourists come to stay. It’s akin to the American bed and breakfast. Usually the people who own the homestay cook meals for those who stay there. Depending on the homestay they may cook meals throughout the day, or it may be relegated to breakfast only. (I think the accommodation that Todd in the NBC serial “Outsourced” lived in was like a homestay.)

Some differences I have noticed between a Homestay and a PG are: Homestays are more expensive and geared toward foreigners or travelers and PGs are more 'homely' and may have more rules and regulations (especially, in some cases, for women).

Service Apartment
A service apartment has many kinds of set ups. I do not think there is anything that is standard. Some of my friends said their service apartment was a fully furnished (along with stove, utensils for eating, cooking etc) apartment with maid service. It was a comfortable stay and very homely. However, in our situation the service apartment turned out to be an apartment hotel, with a kitchenette that has table/chairs, sink, electric water heater and fridge. Some service apartments may be in a regular apartment complex, or some may be like ours, a room inside of a hotel.

Hotel
This may also vary in what’s available when you are inside of it. Most hotels in India would not have a stove, microwave or kitchen amenities we may find in some American hotels.
Separate House or Flat in Staff QuartersIf you are a guest lecturer at a college, or get hired to work at a college or school in India, or select companies, you may be assigned to live in “staff quarters”. Most of the time, I have heard these quarters come fully furnished. Depending on your positions you would have a host of household help- maids, cooks, gardeners and drivers.

Others.
Yet to be discovered. Share your thoughts if your accommodation fell under this category.

Note: These articles are based upon the author’s firsthand experience and experience of others known to the author. This is not exhaustive. Please share your experiences to enhance the information given.

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Author Jennifer Kumar offers paid services to individuals, corporates and colleges in preparing to work, study or live in India.

Copyright © 2011, Jennifer Kumar. All Rights Reserved.
Permission to Reprint: This article may be reprinted, provided it appears in its entirety with the following attribution (link included): Reprinted by permission of Jennifer Kumar, Cross-Cultural Coach at Authentic Journeys. Click here for information about cross-cultural coaching and to browse her blog.


How to Change Behavior When Adapting to A New Culture

Creating a culture shock relief plan is only part of the solution to some aspects of culture shock. When we adapt to new cultures, we are challenged to adapt new thoughts and behaviors, it can be, and often is, quite an emotional process. To dive into this deeper, I will share with you a three-tier behavior inquiry that can help you to change your behaviors on a deeper level. I hope it's useful.

The following is a transcript of a slideshow podcast entitled Three Tier Inventory - Technique used to Allieviate Culture Shock.

Adapting to New Cultures- Self-Help ExerciseDo you want to know how to deal with and overcome culture shock?

If yes, you have found what you're looking for!


Hi Everyone, I am Jennifer Kumar cross-cultural coach from Authentic Journeys.


Hope you're having a fantastic day.

Today I want to share one of several techniques I use while helping people explore aspects of successful cultural adjustment.


Everyday we can encounter unique cultural and social situations when living abroad that we don't know how to manage. We can only do what we know, and until we know differently, it's only then that we can do differently.

There are several parts 'to know differently' that I want to share today in what I call the 'three tier approach' to navigating and overcoming culture shock. These techniques work, but they are not overnight cures.

Often when we make life changes, including adapting successfully to other cultures we have to-
1- Learn what needs to be changed
2- Understand our own thoughts about the issue and decide if we want to change and how
3 - Integrate our thoughts, behaviors and feelings together to create success.

This all sounds easy - but depending on what needs to be changed it may or may not be. Sometimes we go through this process without realizing it, and sometimes we need help from family, friends or someone like me- a cross cultural coach!

To help you through this process, I'd help you break down the issue into different parts, explore each step carefully and help you create success. This may take roughly two to five sessions depending on the issue. In doing this the goal is not to force change or identity but evolve a decision which suits you without compromising who you are so you can feel successful both inside and out.

If you're interested to start today with some self-development exercises you can do on your own, start brainstorming and writing down each step. Under each step, write down everything associated with that step and try to make sense out of it on your own or with help of family or friends. If you still need a non-biased supportive third person to help you out, don't hesitate to contact me at authenticjourneys@gmail.com.

This is part one of a three part series on this topic. Please move on to part two for an example analysis of this exercise.

Thanks for listening (reading) and have a great day!




Related Posts:

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Creating a Culture Shock Relief Plan – A Real Life Example From Your Coach!

Here's a copy of the worksheet for you to use. Scroll below to see how this form can be used with a real-life example from your coach.


In 2012, I moved to India from the U.S., and a very minor, everyday incident happened to me that caused culture shock for me. That event, going out alone with a driver, actually inspired me to create this culture shock coping plan worksheet. I hope you find my experience to be a useful example to highlight how to use the worksheet. My answers are in dark brown.


How to Create A Culture Shock Coping & Relief Plan
A Worksheet To Help You Cope With and Overcome Culture Shock
By: Jennifer Kumar


Directions: There are five steps in this process. Do not skip steps. Follow each step and journal your notes in the places provided on this worksheet or in your own notebook or journal.

Step 1: What’s On Your Mind? What Are You Thinking About?
Many times thoughts we have about past experiences or things we read in books or anything else could affect us. Some of us have an easier time identifying our thoughts.
Identify the situation and your thoughts about it here:

Tomorrow will be my first time going out ‘alone’ in India. I have alone in quotes because I would be in a car, but with a driver. Though I have been in the car with that driver four days already along with my husband and father in law, this would be my first time alone and I wasn’t sure if I could communicate with the driver as I hadn’t heard him talk any English and my Malayalam is well, pretty bad!! I wasn’t worried he’d take me on the wrong route, but what if I had to talk to him, then how could I communicate? I was also worried that since I had jet lag still I would not be able to stay awake in the car. What happens if I fall asleep? Could the guy go off the route? Is this an illegitimate fear being that this is a driver from a respectable agency?

Step 2: Be willing to admit your emotions and feelings.
Are you able to identify and admit your feelings?

What kinds of feelings are you having? (List Your Feelings. If you are having a hard time, refer to this site- http://www.psychpage.com/learning/library/assess/feelings.html)

It is important to label your feelings with feeling words, not judgments. Feelings are not good or bad, they are what they are. If we label them, it may cause us to avoid the feelings for fear of admitting we are ‘feeling something negative’. It’s ok. Don’t bury it. Feel it fully. It may be scary, but it’s ok. If you are in a safe place and with someone you trust, talk about it. List your feelings here:

Nervous Scared Tense Worried Frozen/Stiff Happy
Excited Adventurous Closed-In Trepidation Apprehensive

Step 3: What Physical Symptoms Are You Experiencing?
If you can’t identify your feelings, can you sense what is going on inside your body? Do you have any physical symptoms? What cues does your body give you to tell you that you are feeling different feelings?

Stomach was tight, felt like I’d throw up
Not Hungry, but I was starving
Insomnia (night before I couldn’t sleep)
Racing thoughts

Step 4: Think About Any Past Similar Experiences
We often feel things based on impending events or events that have already happened. What lessons did you learn from these experiences? Can they be applied to this situation? How? Can you create any plan to help you overcome that? Write your plan here:

I also was surprised I was so nervous, I mean I lived in India before and had drivers I could talk less with than this guy and also knew that driver for much fewer days and I never bothered about it. Goes to show I changed and became a bit more ….. or less… adventurous? Or is it being more cautious?

I was actually a bit more open to going on a bus alone which most people advise against. I felt a bus may be more ‘safe’ because there are more people to be a buffer zone in case I needed one, but in a car with one person alone…. I felt there is no buffer zone. And, really never been alone in a car with anyone in a long time since I drove myself around in the USA!

I also thought that I shouldn’t be so worried as this guy seems to get along well with my husband and he has no (my husband) has no worries about me being alone with him. I was feeling frozen still and did not know what to do or where I could learn lessons from, so I talked to my husband about it.

Step 5: Identify Ways to Alleviate These Feelings. (Create a Culture Shock Relief Plan.)
Try to create a plan here on ways to deal with your situation to relieve your culture shock, anxiety, stress and fear to bring peace and new coping skills.

After talking to my husband, he gave me a lot of good ideas and we came up with a plan.

The other worry I had was I had no usable cell phone. We had a borrowed, old phone from my husband's dad and he suggested that I call him before I left, once or twice during the ride and after arriving there. I also added to that plan, I would call his dad upon leaving, once during the drive, and as we get closer. The drive is about 45 minutes. Though I would have felt so dependent and clingy to do this, for me it really eased me. If I could call Krishna and his dad during the ride if any problem did come up, I could clearly talk to them. So, that really eased my feelings a lot. I also thought that if I kept making calls every so often, it would keep me awake. So, all this calling alleviated the fear of falling asleep as well!

After your experience, come back to this and journal your experience. Did your plan work? What was successful? Can you use any lessons from this plan in the future?


As an important note: If the feelings are indeed preventing you from doing something that is not dangerous or preventing you from living your life and achieving your dreams in your new residence, it’s important to identify what you can do to alleviate these feelings so that they don’t stop you from living the life you deserve. Talk to your spouse, family, friends, or even a cross-cultural coach (me!). Talk to someone who gives you comfort and can help you assess your situation and create solutions. These solutions can be part of your ‘culture shock safety plan’- a plan you can utilize anytime when you are experiencing culture shock and want to overcome it. This plan is not static and will change as you adapt and adjust to things throughout your life in your new home or other places you may move to.


Contact Jennifer Kumar if you're interested in understanding how to mitigate or overcome culture shock at authenticjourneys@gmail.com.


Five Steps To Coping With and Overcoming Culture Shock

"What'd you say?" by  Silentmind8In planning to move to a different city or country, we can forsee some of the culture shocks we may encounter to reduce their effect beforehand. However, this of course, is impossible for all culture shock instances that may arise. At any given moment something may be cause anxiety in us that we never expected. How do we deal with that anxiety?

This is what I hope to describe in this article and it’s follow up.

Step 1: What’s On Your Mind? What Are You Thinking About?

Many times thoughts we have about past experiences or things we read in books or anything else could affect us. Some of us have an easier time identifying our thoughts.
Identify the situation and your thoughts about it.

Step 2: Be willing to admit your emotions and feelings.

Are you able to identify and admit your feelings?


What kinds of feelings are you having? (List Your Feelings. If you are having a hard time, refer to this site- http://www.psychpage.com/learning/library/assess/feelings.html)


It is important to label your feelings with feeling words, not judgments. This is crucial to emotional intelligence (EQ). Feelings are not good or bad, they are what they are. If we label them, it may cause us to avoid the feelings for fear of admitting we are ‘feeling something negative’. It’s ok. Don’t bury it. Feel it fully. It may be scary, but it’s ok. If you are in a safe place and with someone you trust, talk about it.


Step 3: What Physical Symptoms Are You Experiencing?
If you can’t identify your feelings, can you sense what is going on inside your body? Do you have any physical symptoms? What cues does your body give you to tell you that you are feeling different feelings?

Step 4: Think About Any Past Similar Experiences
We often feel things based on impending events or events that have already happened. What lessons did you learn from these experiences? Can they be applied to this situation? How? Can you create any plan to help you overcome that? Write your plan here:

Step 5: Identify Ways to Alleviate These Feelings. (Create a Culture Shock Relief Plan.)
Try to create a plan here on ways to deal with your situation to relieve your culture shock, anxiety, stress and fear to bring peace and new coping skills.

After your experience, come back to this and journal your experience. Did your plan work? What was successful? Can you use any lessons from this plan in the future?

As an important note: If the feelings are indeed preventing you from doing something that is not dangerous or preventing you from living your life and achieving your dreams in your new residence, it’s important to identify what you can do to alleviate these feelings so that they don’t stop you from living the life you deserve. Talk to your spouse, family, friends, or even a cross-cultural coach (me!). Talk to someone who gives you comfort and can help you assess your situation and create solutions. These solutions can be part of your ‘culture shock safety plan’- a plan you can utilize anytime when you are experiencing culture shock and want to overcome it. This plan is not static and will change as you adapt and adjust to things throughout your life in your new home or other places you may move to.


I have taken these steps and put them into a worksheet format. You can get a copy of that worksheet by clicking here. In part two of this article, I will demonstrate how I used this process on myself to create a culture shock relief plan.



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(This article is adapted from a worksheet. If you’d like to utilize the free worksheet, click here.)

Thank you for reading.


This article and it’s accompanying worksheet were created as cross-cultural training materials by Jennifer Kumar. Read about why people hire her here.