- I will learn and apply American phone and email etiquettes while handling routine as well as challenging encounters with my US colleagues and clients.
- I will learn how to use small talk with Americans in e-mail, phone and in-person communication.
- I will identify my personal values and merge them with career and business values, assuring I am communicating these to my clients and colleagues, especially in difficult encounters.
- I will improve my pronunciation and presentation skills to move up the corporate ladder.
- I will learn to communicate more clearly with my supervisor / direct reports to understand expectations and work flow.
- Learning to communicate with more conciseness clarity and crispness will improve my confidence and allow me to get more exciting projects at work.
What do I learn about in a session with you? Because each session or lesson is tailored to suit your unique needs, the topics will vary based on your unique accent or cross-cultural communication and career needs. The goals are written based on your needs (or needs identified by your manager), and based on this, each session includes reflection, brainstorming, facilitation and follow-up of action plans.
How do you prepare for each lesson?
I prepare for the first lesson based on how you fill out the Intake Packet. You can see that by clicking here. In subsequent sessions, I prepare for each lesson based on what happened during the most current lesson. I refer to a wide variety of sources to create lessons.
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How do you help me realize progress?
In the first meeting we brainstorm some goals that you can work on. By the second meeting I am helping you move closer and close to achieving your language learning and cross-cultural communication goals.
In the first meeting we brainstorm some goals that you can work on. By the second meeting I am helping you move closer and close to achieving your language learning and cross-cultural communication goals.
Am I required to do homework?Yes, you are! Homework is often identified by you related to the goals that have been set. This homework is often ideally completed in short bursts, say 10 minutes a day everyday in-between sessions (especially for pronunciation work). In addition to this, we maintain a feedback form that details the work we complete together each week. You will be required to spend 5-10 minutes between sessions to fill this out for the maximum benefit.
You said you create a lesson for each session. What if I have something else urgent to discuss?
In the first five or ten minutes of every meeting we ‘check in’ and you let me know what’s been going on since we last met. We will review the homework and also talk about any pressing issues you’d like to discuss in the current session. We can adjust the session contents based on your requirements. If we do not cover the lesson I planned, we can save it for another day or I would email you parts of it for your reference.
Can my friends join in on the lesson?
If you have friends who are struggling with the same concerns as you or want to learn about the same culture adjustment topics or accent reduction strategies, yes, up to three of your friends can join the lesson.
If you have friends who are struggling with the same concerns as you or want to learn about the same culture adjustment topics or accent reduction strategies, yes, up to three of your friends can join the lesson.
How long is the contract? What are the time frames and where do we meet?
The most popular package of classes includes 10 two hour sessions, for a total of 20 hours. Typically, meeting 2 hours every other week in your office or other public spot works best. (I do not have an office as I am a consultant and meet professionals in their work environments or over the phone/Internet). Though this is the most practical option to fit into most people's schedules as well as giving enough time in between lessons to practice and integrate the lessons into daily life, the 20 hour (or any time limited) package can be taken by you in any format you'd like based on scheduling. (For instance, 5 four hour sessions, 3 days, 6-7 hours a day, etc.)
The most popular package of classes includes 10 two hour sessions, for a total of 20 hours. Typically, meeting 2 hours every other week in your office or other public spot works best. (I do not have an office as I am a consultant and meet professionals in their work environments or over the phone/Internet). Though this is the most practical option to fit into most people's schedules as well as giving enough time in between lessons to practice and integrate the lessons into daily life, the 20 hour (or any time limited) package can be taken by you in any format you'd like based on scheduling. (For instance, 5 four hour sessions, 3 days, 6-7 hours a day, etc.)
What are your rates?
E-mail me for the most current proposal, program packages and rates.
How do I set up my first meeting?
The first meeting for up to one hour is always free. Come prepared to this meeting with some of the things you'd like to address, and we will assess if we are a good fit to work together.
Photo credits
First photo - Microsoft Clip Art Site
Second Photo (Reading to children)- Will Chen at Flickr. Click here to see his photo.
First photo - Microsoft Clip Art Site
Second Photo (Reading to children)- Will Chen at Flickr. Click here to see his photo.
Author Jennifer Kumar is hired by corporates to help their employees improve and enhance their cross-cultural communication and soft-skills.
Updated December 2012
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